Contact and steps to terminate WISE-ACC: what we know.

Are you one of the Internet users looking for information on WISE-ACC speeds? Here is all the information we have gathered about this company in 3 parts in this article:

1. Why is WISE-ACC taking money from my account? What service are they selling?
2. What is the process for stopping spending? Is it possible to get reimbursed?
3. How can they charge me directly each month? I am not sure if I have given my consent to WISE-ACC? Could it be a fraud?

We detail it all below!

1/3 What is the reason for the WISE-ACC card withdrawals appearing on my bank statement?/h2>

Direct debits from your bank account with the heading WISE-ACC are linked to an online subscription. The sites concerned are varied: contests, cashback and discounts, adult content, clairvoyance, dating, streaming and video games, etc. The offers offered there are very attractive, only they switch to a subscription model. .)

With this subscription, you authorize WISE-ACC to charge you monthly. In the same way as a SEPA direct debit, the site debits you directly via your bank card.

And yet, you have no idea of ​​the site! For you, no subscription exists and you never wanted to commit to a monthly subscription! Many people on the web are affected by this, and it's legitimate to wonder how it happened. To begin with, you provided your bank details for a purchase on a website: trial offer, paying the delivery costs of a gift, providing proof of age, etc. However, it is possible that you do not have not read the General Conditions of Sale (GTC) before checking them. After that, the registration was then initiated, because the T&Cs specify that your purchase commits you, with automatic renewal, without refusal or denunciation on your part. Finally, you are subscribed to a service and you notice direct debits by WISE-ACC. These are likely to continue until you take steps to cancel the subscription.

Don't worry, this is common! You are not alone and we will help you understand how to cancel subscription and stop WISE-ACC direct debits !

2/3 How do I terminate WISE-ACC charges? Is there an option for a refund?

To stop WISE-ACC direct debits, it is essential to unsubscribe. It is possible to do this online for free and guidance is provided on the relevant website.

It is possible that you will not be able to perform your cancellation personally: lack of time, poor knowledge of the Internet or simply no way to find the original site... It is therefore possible to call on a service provider to help you cancel. your subscription. Our recommendation: I stop the costs!. This French company will help you in this process and help you identify and stop the samples and their source.

More, I stop the costs! can help you get a refund if possible. Please note that this support for refunds is limited, as not all sites refund debits. On the other hand, the service guarantees the cessation of WISE-ACC direct debits and the termination of your subscription: satisfied or refunded!

3/3 Let's examine whether WISE-ACC is a legal or illegal practice

Should I fear a scam from WISE-ACC? There is some debate as to whether this system is legit or not. However, in March 2018, the Court of Cassation determined that the culpable negligence of a customer had been the cause of the scam, because he had transmitted his banking information to a site which turned out to be dishonest (l Internet user had not consulted the Conditions which stipulated the subscription). Consequently, the bank refused the refund requests, believing that its customer was responsible for securing his data.

Banks can therefore invoke this decision of the French courts to justify their refusal to suspend your bank card as well as suspicious payments.

It is unlikely that your bank card has been hacked by the WISE-ACC site, since you still have it in your possession. However, blocking your card would mean a breach of the terms and conditions you agreed to when you signed up for the subscription. We therefore advise you not to block your bank card and to cancel your subscription without delay.

How to stay safe from dubious withdrawals related to online purchases? To protect yourself, you must first read the legal notices of the website where you are making your purchase. It is also important to be wary of 'too good deals'. Read our article for more tips: protect yourself on the internet.