Direct debits are common operations that consist of debiting a sum of money from your account to pay an invoice or service. It is a convenient and secure way to make regular payments, such as electricity, water, telephone bills or subscriptions to online services.

However, it may happen that you notice an unexpected charge on your bank account. In this case, it is important not to panic and contact your bank immediately for additional information.

Indeed, your bank is there to help and support you in all situations. She can explain the nature of the sample, its origin and give you advice on the steps to follow to solve the problem.

It is also recommended to regularly check your account statements to avoid unpleasant surprises and quickly detect any anomaly. If you notice an unauthorized charge, you can dispute the transaction with your bank and request a refund.

In summary, direct debits are common and practical operations, but it is important to remain vigilant and contact your bank in the event of a problem. Do not hesitate to contact your bank adviser to obtain personalized advice and solutions adapted to your situation.