When you notice a suspicious charge on your bank account, it is important not to panic and contact your bank immediately. Indeed, your bank is your ally in this situation and can help you understand what happened and solve the problem.

First, it's important to understand that charges can be made for a variety of reasons, such as subscriptions, bills, or online purchases. However, if you do not recognize the charge or believe it is fraudulent activity, it is crucial to contact your bank immediately.

By calling your bank, you can explain the situation and provide all the necessary information, such as the amount of the direct debit, the date and the name of the beneficiary. Your bank can then investigate the charge and provide you with information about its origin.

If the direct debit is indeed fraudulent, your bank can block your account and help you recover your money. It is important to note that most banks have refund policies for victims of fraud, but it is essential to report the problem as soon as possible.

In summary, if you have a problem with a charge on your account, do not panic and contact your bank immediately. They are there to help you understand the situation and resolve the issue, so you can regain peace of mind and financial security.