All about MYSAFEPAY NET debit to understand who they are and how to contact them.

4 questions / answers to understand
this bank charge

 

1/4 - Is the MYSAFEPAY NET debit a credit card fraud / scam?

 

Have you noticed a bank direct debit from MYSAFEPAY NET? First point, this means that your credit card details have been used on an online site.

Unless your bank card has disappeared and a stranger has used it to register on a website, there is a good chance that you are at the origin of this purchase linked to MYSAFEPAY NET and therefore to the resulting subscription (Important information: MYSAFEPAY NET debits are linked to subscriptions. They are therefore recurring withdrawals that will continue as long as you do not stop them. But on which site would you have been able to enter your card? offered you an attractive trial offer, for example a dating site ...)

 

2/4 - Where does the MYSAFEPAY NET card withdrawal come from?

 

As explained above, this speed follows an internet subscription.

Our diagnosis: It seems that the CB MYSAFEPAY NET withdrawal is linked to a subscription from a dating site. How they work? You enter your bank details as part of a very inexpensive trial offer and you end up subscribed to the service (this being specified at the time of purchase, in the General Conditions of Sale ... which very often Internet users do not read not). The company which manages MYSAFEPAY NET can thus withdraw one or more sums from you each month under the pretext of a subscription.

Please note: this debit is recurring and will continue as long as you have not completed the termination procedures so as not to be withdrawn in the coming months.

 

3/4 - How to stop MYSAFEPAY NET bank withdrawals?

 

There are two ways to terminate MYSAFEPAY NET bank debits and to stop any current subscription:

- 'I want to do all these steps myself': the solution (free)

  1. Go through the billing platform or find the site linked to these debits (= the site on which you took a trial offer): on which site did you enter your credit card details?
  2. Once you have identified the site or platform, connect to it with your credentials
  3. Once logged in, you will usually find the unsubscribe procedure in the site settings or a contact link to ask your questions.

- 'I do not wish to carry out the procedures alone and I prefer to let a service provider manage the problem': you can go through a professional of the type Sos Internet to help you stop direct debits MYSAFEPAY NET:

    1. They take care of the identification searches of the company that takes you from you
    2. They support you in the termination procedures
    3. They send you a confirmation email once everything is stopped
    4. Their services are chargeable (and 'effective or reimbursed' guarantees).

 

4/4 - Can I have my card canceled with my bank to stop the MYSAFEPAY NET charges?

 

As mentioned earlier, if you are still in possession of your bank card, it is very unlikely that it is a card hack: in this case, you have entered your bank details and have validated the T & Cs ( General Conditions of Sale) which informed you about a possible subscription: blocking the card would therefore mean not honoring a contract for which you have signed up. We therefore do not recommend blocking your credit card.

If it is a card fraud, that is, if the card has been physically lost and used by a third party, you can report it lost to your banker. You will also be able to open a fraud file to try toget a refund (this point is to be seen directly with your bank adviser).

What the law says ? : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This is the reason why a banker may refuse to block your card if you are the originator of the subscription.

Pssst! Need help to stop a direct debit? 

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