1/4 - Is EZPAYFINDER debit a credit card fraud / scam?

 

You notice a debit corresponding to the title EZPAYFINDER: this means that your bank card has been entered on a website and that you are (perhaps, without knowing it) subscribed to a service offered by the site. Who used your card? On which site ? Here are two things to know:

What site could this be? It is quite possible that it is about a service site (meetings, clairvoyance…) which proposes trial offers over 2 or 3 days for example. At the end of the offer, if you have not canceled the commitment, it turns into a renewable subscription each month.

Unless your bank card has disappeared (lost or stolen) and a malicious person has used it to register on a website of this type, there is a good chance that YOU are at the origin of this subscription to EZPAYFINDER. Very often, Internet users enter their card without realizing that behind the trial offer, there is a subscription (don't panic, you can cancel these withdrawals, that's what we'll see right away!)

In this sense, it cannot be considered to be card fraud.

 

2/4 - Where does the EZPAYFINDER bank debit come from?

 

As detailed above, this card debit follows an internet subscription.

Our diagnosis: It seems that the CB EZPAYFINDER withdrawal is the consequence of a recurring subscription. You don't remember having taken out a subscription for an online service? Perhaps you did not directly enter your bank details for a subscription but rather as part of a trial offer like '3 days trial for a few euros'. By validating the General Conditions of Sale, you have authorized the company to switch to a subscription at the end of the trial offer.

Namely: this direct debit is recurring. You must complete cancellation procedures to no longer be charged for the next few months.

 

3/4 - How to stop EZPAYFINDER card withdrawals?

 

There are two ways to terminate EZPAYFINDER bank debits and stop any current subscriptions:

- 'I want to do all these steps myself': the solution (free)

1. Go through the billing platform or find the site linked to these debits (= the site on which you took a trial offer): on which site did you enter your credit card details?
2. Once you have identified the site or platform, connect to it with your credentials
3. Once logged in, you will usually find the unsubscribe procedure in the site settings or a contact link to ask your questions.

- 'I do not wish to carry out the procedures alone and I prefer to let a service provider manage the problem': you can go through a professional of the type Sos Internet to help you stop direct debits EZPAYFINDER:

1. 1. They take care of the identification searches of the company that takes you from you
   2. They support you in the termination procedures
   3. They send you a confirmation email once everything is stopped
   4. Their services are chargeable (and 'effective or reimbursed' guarantees).

 

4/4 - Can I cancel my card with my bank to stop the EZPAYFINDER charges?

 

As mentioned earlier, if you are still in possession of your bank card, it is very unlikely that it is a card hack: in this case, you have entered your bank details and have validated the T & Cs ( General Conditions of Sale) which informed you about a possible subscription: blocking the card would therefore mean not honoring a contract for which you have signed up. We therefore do not recommend blocking your credit card.

If it is a card fraud, that is, if the card has been physically lost and used by a third party, you can report it lost to your banker. You will also be able to open a fraud file to try toget a refund (this point is to be seen directly with your bank adviser).

What the law says ? : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This is the reason why a banker may refuse to block your card if you are the originator of the subscription.