1/4 - Is the CAP DIGITAL CO debit a scam / card fraud?
Your bank statement displays a debit card under the name of: no doubt, this implies that your bank card number has been entered on a website.
You are not alone in this case. Cases that are often found: e-commerce sites for sweets (with attractive offers such as "your sweets for 1 euro"), sites for subscribing to kitchen kits (with the first kit for 1 euro), sites for refunds for online purchases, coffee capsule subscription sites (which often offer the 1 euro espresso coffee machine)… What do all these offers have in common? They lead to a paid monthly subscription!
Unless you have lost your bank card and someone else has used it to register on such a website, there is a good chance that you are the originator of this subscription to. No doubt you entered your card to buy a small offer for 1 or 2 euros?
In this sense, we cannot consider it a scam in the sense that it is not a bank card hack. But rest assured, it is possible to stop withdrawals and stop paying each month!
2/4 - Where does the CAP DIGITAL CO bank debit come from?
As explained above, this flow is the consequence of a subscription to an online service.
Our diagnosis: It seems that the CB CAP DIGITAL CO withdrawal results from a subscription to a website (various services such as clairvoyance, content for adults or others). You enter your bank details as part of a 2 or 3 day trial offer and you end up subscribed to the service. The company which manages CAP DIGITAL CO can thus withdraw one or more sums from you each month under the pretext of a subscription.
Please note: this direct debit is recurring. Remember to take steps to terminate it so as not to be charged over the next few weeks or months.
3/4 - How to stop CAP DIGITAL CO bank direct debits?
There are two ways to stop cash withdrawals from CAP DIGITAL CO and to terminate any current subscription taken out against your will:
- 'I want to do all these steps myself': the solution (free)
- Find the site linked to these direct debits (= the site on which you took a trial offer): on which site did you enter your credit card details?
- Once you have identified the site, connect to it (if you have a current subscription with them, you have created an account there in the past)
- Once logged in, you will generally find the unsubscribe procedure in the site settings (which can be found in the 'my account' or 'membership' areas depending on the site)
- 'I do not wish to carry out the procedures alone and I prefer to let a professional handle the problem': you can go through a service provider such as "I stop the charges" to help you stop the withdrawals CAP DIGITAL CO:
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- They take care of the identification searches of the company that takes your money
- They carry out the termination procedures
- They send you a confirmation email once everything is stopped
- Their services are chargeable (and 'effective or reimbursed' guarantees).
4/4 - Can I cancel my card with my bank to stop CB CAP DIGITAL CO direct debits?
If you are still in possession of your bank card, it is very unlikely that it is a card hack: in this case, you have entered your bank details and have validated the GTC (General Conditions of Sale) that informed you about a possible subscription: blocking the card would therefore mean not honoring a contract for which you have signed up. We therefore do not recommend blocking your credit card.
If it is a card fraud, that is, if the card has been physically lost and used by a third party, you can report it lost to your banker. You will also be able to open a fraud file to try toget a refund (this point is to be seen directly with your bank adviser).
What the law says ? : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This is the reason why a banker may refuse to block your card if you are the originator of the subscription.
I was sampled but under the name of cap-digital only, without co. I only noticed it the 2nd time !! Tomorrow I'm going to my bank.
Same direct debits 30.90 on 04/12/2020
Hello, me too for a direct debit of € 90,90.
I just had a 45 € debit from CAP digital Gbgb london
I just saw that I was charged the same amount 39.90 by 1 other site! CAP DIGITAL… LONDON AND COFFEBOX BARCELONA… WHAT IS BIZZARE IS NOT THE SAME DATE FOR JUST MONTHS TO BE NOTICED…. I WILL SEE MY BANK TUESDAY
Hello I just saw that I had the same thing I just declared it to my bank… What did she tell you yours?
Hello, My bank has not replied to me yet and this, despite my email reminders because it has been going on since June 2020 and I have just noticed it seen these recurring withdrawals with not the same date of the withdrawals.
Then they too (Banque Casino) turn a deaf ear and leave their customers to pay only since they are not advising me on a solution.
I think to be able to stop all this just simply apply for another bank card and stay with a waste of money. It is leases progress but only for the banks.
hello, I had a problem with the levy by cap digital london of a sum of 45,70 euros, I do not know where it comes from, for October has started thank you for helping me
Hello I got faot pirate c wrote cap london 90.
by consulting my bank account I realize that CAP DIGITAL withdrew the sum of 45 euros from me on October 30, 2020 while I am in no way subscribed to this company. I will go quickly to my bank this morning and I plans to file a complaint.
Hello
we just had the same problem but the bank is closed until Tuesday when you said yours
thank you for your reply
Hello me too cap-digital have just taken the sum of 45 € 70 even though I do not even know a quote. I do how to reimburse myself for it.
Hello I would like to know what it is please I was debiting 45th ojd while I do not know what the mess is. !!
I was charged the same amount it comes from a robot offer at 1 € pub that I had on the site cdiscount which they actually have my bank details for a payment in 4 times that I made dc I cannot have me withdrawn
I just saw that cap digital london took my 45th charge when I subscribed to nothing and I did not validate anything how to stop this scam my bank refuses my opposition on the pretext that I had to give my card number I what to do?
change card this all
Hello,
A digital Cap debit from my daughter's account… she doesn't remember having taken any test anywhere…. I will therefore dig into the matter ...
I too can see my 45 euros debit account
the same for me 29.90 and my bank I requested opposition and it cannot for me this owes a site of candies at 1 euro and I cannot remember the name of the site on facebook
I just saw that they took 45 euro from me
well I have also just noticed a levy on my Casino card of 90 euros 70 from Cap Digital London, I chatted with the Casino bank (Floa Bank now) and the interlocutor (maybe a robot ) told me that he is going over the matter and that I would have news within 72 hours….
for me it is you the people in charge… it is up to you to solve this problem because you know everything you have sold even the solution… I will then control you for me vouzet involved in this scam to be solved quickly because what you are going to lose