1/4 - Is the LUXEMBOURG CB debit a credit card fraud / scam?

 

'I noticed this debit recently / I see this charge on my account every month. I have no idea where it came from (I haven't been to Luxembourg in recent months) so I don't know how to stop it. ' Do you recognize yourself in this testimony? If you also identify a LUXEMBOURG CB debit card, this may mean that your bank card has been entered on a website. Why how ? Well, no doubt in the context of a purchase of the type 'trial offer for a service' (some sites ask for bank details under the pretext of having you test their service for a few hours or a few days, or even to prove your identity. or majority (this is the case for dating sites, clairvoyance, videos such as series or films ...).

Unless your credit card has disappeared (lost or stolen card) and a malicious person has used it to register somewhere, there is a good chance that you are at the origin of this operation and therefore of this subscription to CB LUXEMBOURG.

In this sense, we cannot consider it a scam in the sense that it is not a bank card theft / hacking.

 

2/4 - What is the origin of the LUXEMBOURG CB card debit?

 

As explained above, we believe that this debit could be the consequence of a subscription to an online service.

Our diagnosis: It seems that the CB LUXEMBOURG withdrawal results from a subscription to a website (various services such as clairvoyance, content for adults or others). You enter your bank details as part of a 2 or 3 day trial offer and you end up subscribed to the service. The company behind this debit can thus withdraw one or more sums each month under the pretext of a subscription.

Please note: this direct debit is recurring. Remember to take steps to terminate it so as not to be charged over the next few weeks or months.

 

3/4 - How to stop LUXEMBOURG CB card withdrawals?

 

There are two ways to stop cash withdrawals behind the name CB LUXEMBOURG and to terminate any current subscription, taken out against your will:

- 'I want to do all these steps myself': the solution (free)

1. Find the site linked to these direct debits (= the site on which you took a trial offer): on which site did you enter your credit card details?
2. Once you have identified the site, connect to it (if you have a current subscription with them, you have created an account there in the past)
3. Once logged in, you will generally find the unsubscribe procedure in the site settings (which can be found in the 'my account' or 'membership' areas depending on the site)

- 'I do not wish to carry out the procedures alone and I prefer to let a professional handle the problem': you can go through a service provider such as Sos Internet to help you stop direct debits from CB LUXEMBOURG:

1. 1. They take care of the identification searches of the company that takes your money
   2. They carry out the termination procedures
   3. They send you a confirmation email once everything is stopped
   4. Their services are chargeable (and 'effective or reimbursed' guarantees).

 

4/4 - Can I have my card canceled with my bank to stop the CB LUXEMBOURG charges?

 

If you are still in possession of your bank card, it is very unlikely that it is a card hack: in this case, you have entered your bank details and have validated the GTC (General Conditions of Sale) that informed you about a possible subscription: blocking the card would therefore mean not honoring a contract for which you have signed up. We therefore do not recommend blocking your credit card.

If it is a card fraud, that is, if the card has been physically lost and used by a third party, you can report it lost to your banker. You will also be able to open a fraud file to try toget a refund (this point is to be seen directly with your bank adviser).

What the law says ? : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This is the reason why a banker may refuse to block your card if you are the originator of the subscription.

Other direct debits from foreign countries or cities: Tassin the half, Amsterdam, Nicosia Cyprus (Nicosia Cyprus), LondonGB...