1/4 Who takes from me under the heading CBFRND? Should I be afraid of a scam?
CBFRND card operations correspond to a subscription taken out online. CBFRND charges you because you subscribed to a service on a website (contests? Reimbursement / reduction sites? Dating sites, films / series, video games ... there are thousands of sites that offer offers on the subscription model).
Did I get stuck by a CBFRND scam? This is a scam IF your bank card has been stolen and purchases have been made with it. If you are still in possession of your card, there is a good chance that you are responsible for the subscription related to CBFRND.
But I never agreed to subscribe to anything and pay every month! We believe you. Here is what could have happened: you entered your card numbers to make a small online purchase (trial offer, shipping costs for a gift, etc.) and you have not read the Site Conditions (GTC ) which indicated that unless you decline it, you are subscribing to their service.
This happens very often, if we are to believe the comments we read on our site, but don't worry, we explain how to cancel the subscription !
2/4 How to stop CBFRND direct debits?
Canceling CBFRND direct debits is free. You can carry out the formalities on your own directly online. You will find more information on the details of the procedure directly on their platform.
If you can't do it or don't want to do it alone (because you are lost, because you do not remember the origin of the subscription or for any other reason), it is possible to pass a termination assistance provider. For this we recommend I stop the costs!
This company helps you to identify the origin of the withdrawals and to stop them definitively. They can even help you get a refund when possible (be careful, refunds are unfortunately not systematic, because they are really on a case-by-case basis. On the other hand, when it comes to stopping direct debits / canceling of subscriptions, their services are guaranteed to be 100% effective or reimbursed.
3/4 The banking / legal point: what do I risk if I renew my bank card?
What the law says ? : in March 2018, the court of cassation refused an individual to blame his bank following an online scam. The CDC accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This court decision explains why a banker could refuse to block your card and to consider a refund of the sums withdrawn if you are at the origin of the purchase.
If you are still in possession of your bank card, it is very unlikely that it is a card hack as explained above: blocking the card would therefore mean not honoring the contract that binds you to the company that charges you under the title; CBFRND. We therefore do not recommend blocking your credit card but carrying out the online procedures to cancel the current subscription..
4/4 Get help from 'I stop the costs!' to cancel a subscription: what you need to know
As explained above, it is possible to go through a company specializing in the procedures to cancel a subscription online. The essential in this area is I stop the costs!
Why do we recommend it to you?
Most:
- Personalized follow-up: survey to find the site at the origin of the withdrawals, termination procedures ... and this, in all languages (practical when the company that takes the money from you is foreign for example)
- When possible, I stop the costs! helps you to obtain a refund of all or part of the sums withdrawn (note, this is not systematic because each case is unique. When a refund is considered, the professional who follows your file will accompany you on the request.
- All termination services are guaranteed '100% effective or refunded'
Cons:
- This is a paid service (24,90 to 49,90 euros depending on the formula selected)
Fraud point: of course, if your card has actually been stolen from you and you are not the originator of the purchase, it is a card hack. In this case, do not hesitate to go and file a complaint. In some cases, you will also be able to open a fraud file with your banker to try toget a refund : this point is to be seen directly with your bank or your card issuer (Visa, Mastercard…).
Hello, I was debited from my account the sum of 54.62 Euros on February 13th. I have no current subscription, it must be an error or an account theft, please do what is necessary to reimburse me.
thank you in advance
cordially