1/4 - Is CTRLPAYMENTGRP debit a bank card scam fraud?

 

Your bank statement displays a debit from CTRLPAYMENTGRP: this means that your bank card numbers have been entered on a website.

The cases that we often find: a trial offer on a site (games, clairvoyance, meetings, streaming content ...), contest that gives you the impression of having won a gift of 1 euro (a smartphone , a perfume, cinema tickets…), e-commerce site (often foreign) which sells products, branded or not, particularly inexpensive…

Unless you have lost your bank card and someone else has used it to register on a website of this type, there is a good chance that you are at the origin of this subscription to CTRLPAYMENTGRP .

In this sense, we cannot consider that it is not a scam in the sense that it is not a bank card hack.

 

2/4 - Where does the CTRLPAYMENTGRP card withdrawal come from?

 

As explained above, this flow is the consequence of a subscription to an online service.

Our diagnosis: It would seem that the CB CTRLPAYMENTGRP withdrawal results from a subscription to a website (various services such as clairvoyance, adult content or others). You enter your bank details as part of a 2 or 3 day trial offer and you end up subscribed to the service. The company that manages CTRLPAYMENTGRP can thus charge you one or more sums each month under the pretext of a subscription.

Please note: this direct debit is recurring. Remember to take steps to terminate it so as not to be charged over the next few weeks or months.

 

3/4 - How to stop CTRLPAYMENTGRP card withdrawals?

 

There are two solutions to stop withdrawals from CTRLPAYMENTGRP and terminate any subscription taken out against your will:

- 'I want to manage on my own': the solution (free)

1. Identify the site at the origin of these withdrawals (= the site on which you took a trial offer): on which site did you enter your credit card details?
2. Once you have found the site, connect to it (if you have a current subscription with them, you have created an account in the past)
3. Once logged in, you will usually find the unsubscribe procedure in the site settings

- 'I prefer to let a professional manage the problem': go through a service provider such as Sos Internet to help you stop direct debits CTRLPAYMENTGRP:

1. 1. They take care of the identification searches of the company that takes your money
   2. They carry out the termination procedures
   3. They send you a confirmation email once everything is stopped

 

4/4 - Can I block my card with my bank to stop CTRLPAYMENTGRP debits?

 

If it is a card fraud, that is, if the card has been physically lost and used by a third party, you can report it lost to your banker. You will also be able to open a fraud file to try to obtain a refund (this point is to be discussed directly with your bank advisor).

If you are still in possession of your card, it is very unlikely that it is a card hack: in this case, you have entered your bank details and have validated the GTC (General Conditions of Sale) which informed you about a possible subscription: blocking the card would therefore mean not honoring a contract for which you have signed up. We therefore do not recommend blocking your credit card.

What the law says ? : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This is the reason why a banker may refuse to block your card if you are the originator of the subscription.