Is the DEBIGY bank charge a card fraud type scam?

Your bank statement displays a debit from DEBIGY: this means that your bank card numbers have been entered on a website.

The cases that we often find: a trial offer on a clairvoyance site (for example '30 minutes for 1 euro '), a small subscription for a dating site or even a content site for adults which required prove the majority by entering your bank card numbers ... All these examples have the same consequence: that of automatically subscribing to an online service billed on a recurring basis.

Unless you've lost your bank card and someone else has used it to sign up on such a website (which is unlikely), there's a good chance you'll be there. origin of this subscription to DEBIGY. Many people enter their credit card information without knowing that they are actually subscribing to a service.

In this sense, we cannot consider it a scam since it is not a bank card hack.

What is the origin of the DEBIGY card debit?

As detailed above, this card debit follows an internet subscription.

Our diagnosis: It seems that the CB DEBIGY withdrawal is the consequence of a subscription to a clairvoyance site or adult content (meetings or adult videos for example). Don't you remember having purchased a subscription? Maybe it's because you thought you were just entering your credit card details for a little trial offer (or even to prove your majority or your identity). Many sites offer small offers of 1 or 2 euros in order to sell subscriptions.

Namely: this direct debit is recurring. You must complete cancellation procedures to no longer be charged for the next few months.

How to stop DEBIGY bank debits?

There are two solutions to stop withdrawals from DEBIGY and terminate any subscription taken out against your will:

- 'I want to manage on my own': the solution (free)

1. Identify the site at the origin of these withdrawals: on which site did you enter your bank card details?
2. Once you have found the site, connect to it (if you have a current subscription with them, you have created an account in the past)
3. Once logged in, you will usually find the unsubscribe procedure in the site settings

- 'I prefer to let a pro handle the problem': go through a service provider such as Sos Internet to help you stop direct debits DEBIGY:

1. They take care of the identification searches of the company that takes your money
2. They carry out the termination procedures
3. They send you a confirmation email once everything is stopped

Can I block my card with my bank to stop DEBIGY card debits?

If it is a card fraud, that is to say, if the card has been lost and used by a third party, you can declare it lost with your banker. You will also be able to open a fraud file to try to obtain a refund (this point is to be discussed directly with your bank advisor).

If you are still in possession of your card, it is very unlikely that it is a card hack: in this case, you have entered your bank details and have validated the GTC (General Conditions of Sale) which informed you about a possible subscription: blocking the card would therefore mean not honoring a contract for which you have signed up. We therefore do not recommend blocking your credit card.

The legal point : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This is the reason why a banker may refuse to block your card if you are the originator of the subscription.