CYINVOICE debit: how to contact them to cancel everything? - 4 things to know

4 questions / answers to understand
this bank charge

 

1/4 - CYINVOICE direct debit: is it a bank card scam fraud?

 

You notice a debit that responds to the name CYINVOICE: this means that your bank card has been entered on a website and that you are (perhaps, without knowing it) subscribed to a service offered by the site. Who used your card? On which site ? This is what we will try to find out:

What site could this be? Here are some examples: a trial offer on a site (clairvoyance, meetings, or other…), a competition game to win a gift or a super reduction…

Unless your bank card has disappeared (lost or stolen) and an evil person has used it to register on a website of this type, there is a good chance that YOU are at the origin of this subscription to CYINVOICE. Very often, Internet users enter their card without realizing that behind the trial offer, there is a subscription (don't panic, you can cancel these withdrawals, that's what we'll see right away!)

In this sense, we cannot consider it to be card fraud in the sense that it is not bank card hacking.

 

2/4 - Where does the CYINVOICE direct debit come from?

 

As explained above, this speed follows an internet subscription.

Our diagnosis: It seems that the CB CYINVOICE withdrawal is linked to a subscription from a website (sites that offer subscriptions: meetings, clairvoyance, video content, streaming or others…). How they work? You enter your bank details as part of a very inexpensive trial offer and you end up subscribed to the service. The company that manages CYINVOICE can thus deduct one or more sums from you each month under the pretext of a subscription.

Please note: this debit is recurring and will continue as long as you have not completed the termination procedures so as not to be withdrawn in the coming months.

 

3/4 - How to end CYINVOICE bank direct debits?

 

There are two ways to stop cash withdrawals from CYINVOICE and to terminate any current subscription taken out against your will:

- 'I want to do all these steps myself': the solution (free)

  1. Find the site linked to these direct debits (= the site on which you took a trial offer): on which site did you enter your credit card details?
  2. Once you have identified the site, connect to it (if you have a current subscription with them, you have created an account there in the past)
  3. Once logged in, you will generally find the unsubscribe procedure in the site settings (which can be found in the 'my account' or 'membership' areas depending on the site)

- 'I do not wish to carry out the procedures alone and I prefer to let a professional handle the problem': you can go through a service provider such as Sos Internet to help you stop direct debits CYINVOICE:

    1. They take care of the identification searches of the company that takes your money
    2. They carry out the termination procedures
    3. They send you a confirmation email once everything is stopped
    4. Their services are chargeable (and 'effective or reimbursed' guarantees).

 

4/4 - Can I block my card with my bank to stop CYINVOICE direct debits?

 

If you are still in possession of your bank card, it is very unlikely that it is a card hack: in this case, you have entered your bank details and have validated the GTC (General Conditions of Sale) that informed you about a possible subscription: blocking the card would therefore mean not honoring a contract for which you have signed up. We therefore do not recommend blocking your credit card.

If it is a card fraud, that is, if the card has been physically lost and used by a third party, you can report it lost to your banker. You will also be able to open a fraud file to try toget a refund (this point is to be seen directly with your bank adviser).

What the law says ? : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This is the reason why a banker may refuse to block your card if you are the originator of the subscription.

Pssst! Need help to stop a direct debit? 

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Leave a comment about this debit

You can leave here a testimony or any information that could help other Internet users to identify the sources of this (s) levy (s) and to stop it (s).
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18 Comments

  1. Samasoni schuster

    Excuse me my name is Samasoni Schuster, and you have been helping yourself with my account, right, please stop taking my money return $ 194.back to my account I don't know who you are please but I never signed up with your app and I don't know how you got my account but please stop taking money that don't belong to you, I may not understand French or Spanish but I do understand that you don't take money with out people's consent, this is the third time you people have taken money out of my Account please refund all that you owe me back thank you.

    Response,
    • Piton

      I would be grateful if you would cancel my subscription, deducted from 69,90 euros which was withdrawn from my account in May and June 2023 and let you know that I do not want any deduction to be made from July 2023 so do the necessary with your relevant departments

      Response,
      • Sandy Mancicidor

        Hello, I would like to cancel the withdrawals made from my account.

        Response,
  2. Kevin Patterson

    Hi CY Invoice can u cancel my Direct debit and refund any money

    Response,
    • Emy

      Pido de favor q cancele la suscripción con CYINVOICE.ya q no ha sido con mi concentimiento, se me an hecho 3 cobros el ultimo asido el más elevado con 49.50 euros, desconosco ese cobro ami cuenta.

      Response,
      • Csizmazia Timea

        Jó napot! The szeretném mondani has been tested!

        Response,
        • Olman

          Please cancel your subscription and I will pay you 70€ for no profit

          Response,
        • Olman Renan Gonzalez

          Please cancel your subscription and I will pay you 70€ for no profit

          Response,
  3. liliane micheault

    I would be grateful if you would cancel my CYINVOICE subscription, with a debit of €10.00 made on 13/03/2023 please do the necessary with your departments concerned

    Response,
  4. Emy

    Pido de favor q cancele la suscripción con CYINVOICE.ya q no ha sido con mi concentimiento, se me an hecho 3 cobros el ultimo asido el más elevado con 49.50 euros, desconosco ese cobro ami cuenta.

    Response,
    • LETANG

      Hello,
      I ask you to kindly cancel my CYINVOICE subscription. They tried to charge me more than 69,00 euros.
      Please do what is necessary as quickly as possible.
      Kind regards.

      Response,
    • Ángela

      Me han cobrao 69€ for the cara

      Response,
  5. Philippe RODRIGUEZ

    cyinvoice has a request for 69.90 euros in my bank and my bank lo ha rechazado….para mi eso es robar

    Response,
  6. Philippe RODRIGUEZ

    Hello,
    the street that cancels my subscription to CYINVOICE. Intentaron costs more than 69,00 euros.
    Por favor, haga lo necesario lo antes posible.
    Best regards.

    Response,
    • Dounia

      You need to cancel your subscription because I am leaving money without authorization, if you save as I cancel your account if I contest it

      Response,
  7. Olman Renan Gonzalez

    Please cancel your subscription and I will pay you 70€ for no profit

    Response,
  8. Ana Velazquez

    cyinvoice has a request of 49.80 euros in my bank and my bank lo ha rechazado… para mi eso es un robo

    Response,
  9. Josefa Martinez Molina

    Hello! The favors that are canceled by my subscription to the voice mail are paid for €69 and are not available for payment.

    Response,

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