1/4 - PREGFEE direct debit: is it a bank card scam fraud?
Your bank statement displays a debit from PREGFEE: this means that your bank card numbers have been entered on a website.
The cases that we often find: a trial offer on a site that automatically turns into a subscription (games, clairvoyance, meetings, content for adults of full age, coaching, etc.), a competition that gives you the impression of having won a smartphone for 1 euro (or any other attractive object: a perfume, cinema tickets…), e-commerce site (often foreign) which sells products, branded or not, particularly inexpensive…
Unless you have lost your bank card and someone else has used it to register on a website of this type, there is a good chance that you are at the origin of this subscription to PREGFEE . Very often, the Internet user who enters his card for a small offer is not aware of the consequences of the purchase: a subscription with recurring withdrawals.
In this sense, we cannot consider that it is not a scam in the sense that it is not a bank card hack.
2/4 - Where does the PREGFEE direct debit come from?
As explained above, this speed follows an internet subscription.
Our diagnosis: It seems that the CB PREGFEE withdrawal is linked to a subscription from a website (sites that offer subscriptions: meetings, clairvoyance, video content, streaming or others…). How they work? You enter your bank details as part of a very inexpensive trial offer and you end up subscribed to the service. The company which manages PREGFEE can thus withdraw one or more sums each month under the pretext of a subscription.
Please note: this debit is recurring and will continue as long as you have not completed the termination procedures so as not to be withdrawn in the coming months.
3/4 - How to stop PREGFEE bank debits?
There are two ways to stop cash withdrawals from PREGFEE and to terminate any current subscription, taken out against your will:
- 'I want to do all these steps myself': the solution (free)
- Find the site linked to these direct debits (= the site on which you took a trial offer): on which site did you enter your credit card details?
- Once you have identified the site, connect to it (if you have a current subscription with them, you have created an account there in the past)
- Once logged in, you will generally find the unsubscribe procedure in the site settings (which can be found in the 'my account' or 'membership' areas depending on the site)
- 'I do not wish to carry out the procedures alone and I prefer to let a professional handle the problem': you can go through a service provider such as Sos Internet to help you stop direct debits PREGFEE:
- They take care of the identification searches of the company that takes your money
- They carry out the termination procedures
- They send you a confirmation email once everything is stopped
- Their services are chargeable (and 'effective or reimbursed' guarantees).
4/4 - Can I block my card with my bank to stop the PREGFEE card withdrawals?
If you are still in possession of your bank card, it is very unlikely that it is a card hack: in this case, you have entered your bank details and have validated the GTC (General Conditions of Sale) that informed you about a possible subscription: blocking the card would therefore mean not honoring a contract for which you have signed up. We therefore do not recommend blocking your credit card.
If it is a card fraud, that is, if the card has been physically lost and used by a third party, you can report it lost to your banker. You will also be able to open a fraud file to try toget a refund (this point is to be seen directly with your bank adviser).
What the law says ? : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This is the reason why a banker may refuse to block your card if you are the originator of the subscription.
Hello
I was charged €1.90
I want to cancel this transaction
I will also be refunded to you
Thank you in advance
Ms. Boursault