UNOFHE debit: how to contact them to cancel everything? - 4 things to know

4 questions / answers to understand
this bank charge

 

1/4 - Is UNOFHE debit a scam / card fraud?

 

'I see this charge on my account and it comes back every month. I have no idea where it came from, so I don't know how to stop it. ' : do you recognize yourself in this testimony? If you take a debit from UNOFHE, this means that your bank card has been entered on a website as part of a purchase or a small trial offer for example (some sites ask for bank details under the pretext of sending you your 'gift' or giving you access to a 'super offer.' These super offers are then transformed into a subscription and you are withdrawn each month until you start the cancellation / termination procedures.

Unless your payment method has disappeared (lost or stolen card) and a malicious person has used it to register on a website of this type, there is a good chance that you are at it. origin of this operation and therefore of this subscription to UNOFHE.

In this sense, we cannot consider it a scam in the sense that it is not a bank card hack.

 

2/4 - Where does the UNOFHE direct debit come from?

 

As explained above, this flow is the consequence of a subscription to an online service.

Our diagnosis: It would seem that the CB UNOFHE withdrawal results from a subscription to a website (various services such as clairvoyance, content for adults or others). You enter your bank details as part of a 2 or 3 day trial offer and you end up subscribed to the service. The company that manages UNOFHE can thus deduct one or more sums from you each month under the pretext of a subscription.

Please note: this direct debit is recurring. Remember to take steps to terminate it so as not to be charged over the next few weeks or months.

 

3/4 - How to stop UNOFHE bank debits?

 

There are two ways to stop cash withdrawals from UNOFHE and to terminate any current subscription taken out against your will:

- 'I want to do all these steps myself': the solution (free)

  1. Find the site linked to these direct debits (= the site on which you took a trial offer): on which site did you enter your credit card details?
  2. Once you have identified the site, connect to it (if you have a current subscription with them, you have created an account there in the past)
  3. Once logged in, you will generally find the unsubscribe procedure in the site settings (which can be found in the 'my account' or 'membership' areas depending on the site)

- 'I do not wish to carry out the procedures alone and I prefer to let a professional handle the problem': you can go through a service provider such as Sos Internet to help you stop direct debits UNOFHE:

    1. They take care of the identification searches of the company that takes your money
    2. They carry out the termination procedures
    3. They send you a confirmation email once everything is stopped
    4. Their services are chargeable (and 'effective or reimbursed' guarantees).

 

4/4 - Can I cancel my card with my bank to stop the UNOFHE charges?

 

If you are still in possession of your bank card, it is very unlikely that it is a card hack: in this case, you have entered your bank details and have validated the GTC (General Conditions of Sale) that informed you about a possible subscription: blocking the card would therefore mean not honoring a contract for which you have signed up. We therefore do not recommend blocking your credit card.

If it is a card fraud, that is, if the card has been physically lost and used by a third party, you can report it lost to your banker. You will also be able to open a fraud file to try toget a refund (this point is to be seen directly with your bank adviser).

What the law says ? : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This is the reason why a banker may refuse to block your card if you are the originator of the subscription.

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1 Comment

  1. Pierre Gingras

    Well I was quickly from 2 site which or took $375 with my Visa debit card when I noticed that the money was on hold I called my bank an agent told me that he had blocked my card and that couldn't take the monies and i got an email to say my account is low to reset 0

    Response,

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