1/4 - Is the EBILLS24 debit a bank card scam fraud?

 

Your bank statement displays a debit from EBILLS24: this means that your bank card numbers have been entered on a website.

The cases that we often find: a trial offer on a site (games, clairvoyance, meetings, streaming content ...), contest that gives you the impression of having won a gift of 1 euro (a smartphone , a perfume, cinema tickets…), e-commerce site (often foreign) which sells products, branded or not, particularly inexpensive…

Unless you have lost your bank card and someone else has used it to register on a website of this type, there is a good chance that you are at the origin of this subscription to EBILLS24 .

In this sense, we cannot consider that it is not a scam in the sense that it is not a bank card hack.

 

2/4 - What is the origin of the EBILLS24 bank debit?

 

As explained above, this speed follows an internet subscription.

Our diagnosis: It seems that the CB EBILLS24 withdrawal is linked to an online service site subscription (dating site type or even good deals sites for example). Their operation? You enter your credit card numbers as part of a trial offer and you end up subscribed to the service. The company that manages EBILLS24 can thus deduct one or more sums from you each month under the pretext of a recurring subscription.

Please note: this direct debit is recurring. You must complete cancellation procedures to no longer be charged for the next few months.

 

3/4 - How to stop EBILLS24 bank debits?

 

There are two solutions to stop withdrawals from EBILLS24 and terminate any subscription taken out against your will:

- 'I want to manage on my own': the solution (free)

1. Identify the site at the origin of these withdrawals (= the site on which you took a trial offer): on which site did you enter your credit card details?
2. Once you have found the site, connect to it (if you have a current subscription with them, you have created an account in the past)
3. Once logged in, you will usually find the unsubscribe procedure in the site settings

- 'I prefer to let a professional manage the problem': go through a service provider such as Sos Internet to help you stop direct debits EBILLS24:

1. 1. They take care of the identification searches of the company that takes your money
   2. They carry out the termination procedures
   3. They send you a confirmation email once everything is stopped

 

4/4 - Can I have my card canceled with my bank to stop the EBILLS24 charges?

 

If it is a card fraud, that is, if the card has been physically lost and used by a third party, you can report it lost to your banker. You will also be able to open a fraud file to try to obtain a refund (this point is to be discussed directly with your bank advisor).

If you are still in possession of your card, it is very unlikely that it is a card hack: in this case, you have entered your bank details and have validated the GTC (General Conditions of Sale) which informed you about a possible subscription: blocking the card would therefore mean not honoring a contract for which you have signed up. We therefore do not recommend blocking your credit card.

What the law says ? : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This is the reason why a banker may refuse to block your card if you are the originator of the subscription.