ELECTRDEALZ took my money from me. Why and how to cancel this charge?

4 questions / answers to understand
this bank charge

Is the ELECTRDEALZ card withdrawal a card fraud scam?

If you notice a debit from ELECTRDEALZ, it means that your bank card has been entered on a website.

Here are some examples: a trial offer on a site, a contest to win a smartphone at 1 euro (or any other attractive object: a perfume, cinema tickets, etc.), a draw to win a trip following sending a newsletter ...

Unless your bank card has disappeared and another person has used it to register on a website, there is a good chance that you are at the origin of this subscription to ELECTRDEALZ. Perhaps you did not understand that entering your bank details could lead to a subscription (this is quite possible and unfortunately very common.)

In summary, we cannot consider it a scam in the sense that it is not a credit card hack.

Where does the ELECTRDEALZ direct debit come from?

As explained above, this speed follows an internet subscription.

Our diagnosis: It seems that the CB ELECTRDEALZ withdrawal is linked to contests such as "Win a smartphone for 1 euro", "You won a trip", "You won cinema tickets" ... How do they work? You enter your bank details as part of one of these contests (to pay shipping costs, prove your identity or other reason ...) and you end up subscribed to any service. The company that manages ELECTRDEALZ can thus deduct one or more sums from you each month under the pretext of a subscription.

Please note: this direct debit is recurring. You must complete cancellation procedures to no longer be charged for the next few months.

How to stop ELECTRDEALZ direct debits?

There are two solutions to stop withdrawals from ELECTRDEALZ and terminate any subscription taken out against your will:

- 'I want to manage on my own': the solution (free)

  1. Identify the site at the origin of these withdrawals: on which site did you enter your bank card details?
  2. Once you have found the site, connect to it (if you have a current subscription with them, you have created an account in the past)
  3. Once logged in, you will usually find the unsubscribe procedure in the site settings

- 'I prefer to let a pro handle the problem': go through a service provider such as Sos Internet to help you stop direct debits ELECTRDEALZ:

  1. They take care of the identification searches of the company that takes your money
  2. They carry out the termination procedures
  3. They send you a confirmation email once everything is stopped
  4. Can I block my card with my bank to stop the ELECTRDEALZ charges?

    If it is a card fraud, that is to say, if the card has been lost and used by a third party, you can declare it lost with your banker. You will also be able to open a fraud file to try to obtain a refund (this point is to be discussed directly with your bank advisor).

    If you are still in possession of your card, it is very unlikely that it is a card hack: in this case, you have entered your bank details and have validated the GTC (General Conditions of Sale) which informed you about a possible subscription: blocking the card would therefore mean not honoring a contract for which you have signed up. We therefore do not recommend blocking your credit card.The legal point : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This is the reason why a banker may refuse to block your card if you are the originator of the subscription.

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1 Comment

  1. Ghislaine MARQUIS

    I paid you on 10/10/2023 by credit card the sum of 66.61 euros for a household appliance that I never received.
    In addition, on 6/11/2023 you debit me again via my credit card the sum of 28.17 euros.
    Please give me explanations because I think you are a fraudulent site.

    Response,

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