1/4 - Is the REAL2PAY debit a credit card fraud / scam?
Have you noticed a bank direct debit from REAL2PAY? First point, this means that your credit card details have been used on an online site.
Unless your bank card has disappeared and a stranger has used it to register on a website, there is a good chance that you are at the origin of this purchase linked to REAL2PAY and therefore to the resulting subscription (Important information: REAL2PAY debits are linked to subscriptions. They are therefore recurring withdrawals that will continue as long as you do not stop them. But on which site would you have been able to enter your card? offered an attractive trial offer, for example a dating site ...)
2/4 - What is the origin of the REAL2PAY withdrawal?
As explained above, this flow is the consequence of a subscription to an online service.
Our diagnosis: It seems that the CB REAL2PAY withdrawal results from a subscription to a dating site. You have undoubtedly entered your bank details as part of a trial offer of 2 or 3 days and you end up subscribed to the service because you have validated their T & Cs (general conditions of sale). The company that manages REAL2PAY can thus legally withdraw one or more sums from you each month.
Please note: this direct debit is recurring. Remember to take steps to terminate it so as not to be charged over the next few weeks or months.
3/4 - How to stop REAL2PAY direct debits?
There are two ways to terminate REAL2PAY bank debits and end any current subscription:
- 'I want to do all these steps myself': the solution (free)
- Go through the billing platform or find the site linked to these debits (= the site on which you took a trial offer): on which site did you enter your credit card details?
- Once you have identified the site or platform, connect to it with your credentials
- Once logged in, you will usually find the unsubscribe procedure in the site settings or a contact link to ask your questions.
- 'I do not wish to carry out the procedures alone and I prefer to let a service provider manage the problem': you can go through a professional of the type Sos Internet to help you stop direct debits REAL2PAY:
- They take care of the identification searches of the company that takes you from you
- They support you in the termination procedures
- They send you a confirmation email once everything is stopped
- Their services are chargeable (and 'effective or reimbursed' guarantees).
4/4 - Can I have my card canceled with my bank to stop REAL2PAY direct debits?
As mentioned earlier, if you are still in possession of your bank card, it is very unlikely that it is a card hack: in this case, you have entered your bank details and have validated the T & Cs ( General Conditions of Sale) which informed you about a possible subscription: blocking the card would therefore mean not honoring a contract for which you have signed up. We therefore do not recommend blocking your credit card.
If it is a card fraud, that is, if the card has been physically lost and used by a third party, you can report it lost to your banker. You will also be able to open a fraud file to try toget a refund (this point is to be seen directly with your bank adviser).
What the law says ? : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This is the reason why a banker may refuse to block your card if you are the originator of the subscription.
The truth is that I do not have it written absolutely without my nose as I do not know the data