1/4 - Is LBDPAY debit a credit card fraud / scam?

 

Your bank statement displays a debit from LBDPAY: this means that your bank card numbers have been entered on a website.

The cases that we often find: a trial offer on a site that automatically turns into a subscription (games, clairvoyance, meetings, content for adults of full age, coaching, etc.), a competition that gives you the impression of having won a smartphone for 1 euro (or any other attractive object: a perfume, cinema tickets…), e-commerce site (often foreign) which sells products, branded or not, particularly inexpensive…

Unless you have lost your bank card and someone else has used it to register on a website of this type, there is a good chance that you are at the origin of this subscription to LBDPAY . Very often, the Internet user who enters his card for a small offer is not aware of the consequences of the purchase: a subscription with recurring charges.

In this sense, we cannot consider that it is not a scam in the sense that it is not a bank card hack.

 

2/4 - Where does the LBDPAY card withdrawal come from?

 

As explained above, this flow is the consequence of a subscription to an online service.

Our diagnosis: It seems that the CB LBDPAY withdrawal results from a subscription to a website (various services such as clairvoyance, content for adults or others). You enter your bank details as part of a 2 or 3 day trial offer and you end up subscribed to the service. The company that manages LBDPAY can thus withdraw one or more sums each month under the pretext of a subscription.

Please note: this direct debit is recurring. Remember to take steps to terminate it so as not to be charged over the next few weeks or months.

 

3/4 - How to stop LBDPAY bank direct debits?

 

There are two ways to stop cash withdrawals from LBDPAY and to terminate any current subscription taken out against your will:

- 'I want to do all these steps myself': the solution (free)

1. Find the site linked to these direct debits (= the site on which you took a trial offer): on which site did you enter your credit card details?
2. Once you have identified the site, connect to it (if you have a current subscription with them, you have created an account there in the past)
3. Once logged in, you will generally find the unsubscribe procedure in the site settings (which can be found in the 'my account' or 'membership' areas depending on the site)

- 'I do not wish to carry out the procedures alone and I prefer to let a professional handle the problem': you can go through a service provider such as Sos Internet to help you stop direct debits LBDPAY:

1. 1. They take care of the identification searches of the company that takes your money
   2. They carry out the termination procedures
   3. They send you a confirmation email once everything is stopped
   4. Their services are chargeable (and 'effective or reimbursed' guarantees).

 

4/4 - Can I cancel my card with my bank to stop CB LBDPAY direct debits?

 

If you are still in possession of your bank card, it is very unlikely that it is a card hack: in this case, you have entered your bank details and have validated the GTC (General Conditions of Sale) that informed you about a possible subscription: blocking the card would therefore mean not honoring a contract for which you have signed up. We therefore do not recommend blocking your credit card.

If it is a card fraud, that is, if the card has been physically lost and used by a third party, you can report it lost to your banker. You will also be able to open a fraud file to try toget a refund (this point is to be seen directly with your bank adviser).

What the law says ? : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This is the reason why a banker may refuse to block your card if you are the originator of the subscription.