1/4 MUZICPEP, who is it, what is it? Is this a card fraud?

CB MUZICPEP withdrawals correspond to a subscription. MUZICPEP debits you sums because you have taken out a subscription on a website (meetings? Games? Clairvoyance? Video / series sites?… there are thousands of sites that offer subscription packages to access their services).

Am I the victim of a MUZICPEP scam? This is fraud IF someone has stolen your bank card and made purchases without your consent. If you are still in possession of your card, there is a good chance that you are the originator of the initial purchase which led to the MUZICPEP direct debits.

But I do not remember at all having agreed to pay a subscription or subscribed to a site! This is a remark that we often read in your messages. Here is an explanation: maybe you entered your card details to buy a trial offer, pay the shipping cost of a 'gift', buy a product at an exceptionally low price ... and you didn't. took the time to read the T & Cs, Conditions of Sale of the site which indicated that unless you refuse it, you subscribe to their service.

2/4 How to terminate CB MUZICPEP withdrawals?

Stopping MUZICPEP direct debits is free. To do this, you must complete the termination procedures. You can do this directly online. The details of these steps are directly specified on their platform.

If you can't do it alone (because you are lost, because you do not remember the origin of the subscription, because you do not have the time or the inclination to cancel yourself or for any other reason), it is possible to get assistance from a termination assistance service provider. Our recommendation: I stop the costs!

This company helps you to identify the origin and the cause of the flows and to stop them definitively. Bonus: they can even help you get a refund WHEN possible (note: refunds are unfortunately not automatic, because they are really on a case-by-case basis. On the other hand, when it comes to stopping direct debits / cancel subscriptions, their services are guaranteed 100% effective or reimbursed.

3/4 We tell you more about 'I stop the fees!', The online termination service

As explained above, it is possible to go through a company specializing in the procedures to cancel a subscription online. The essential in this area is I stop the costs!

Why do we recommend it to you?

Most:

1. Personalized follow-up: survey to find the site at the origin of the withdrawals, termination procedures ... and this, in all languages ​​(practical when the company that takes the money from you is foreign for example)
2. When possible, I stop the costs! helps you to obtain a refund of all or part of the sums withdrawn (note, this is not systematic because each case is unique. When a refund is considered, the professional who follows your file will accompany you on the request.
3. All termination services are guaranteed '100% effective or refunded'

Cons:

1. This is a paid service (24,90 to 49,90 euros depending on the formula selected)

4/4 Blocking your card to stop MUZICPEP direct debits: what does the bank think?

What the law says ? : in March 2018, the court of cassation refused an individual to blame his bank following an online scam. The CDC accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This court decision explains why a banker could refuse to block your card and to consider a refund of the sums withdrawn if you are at the origin of the purchase.

If you are still in possession of your bank card, it is very unlikely that it is a card hack as explained above: blocking the card would therefore mean not honoring the contract which binds you to the bank. company that charges you under the title; MUZICPEP. We therefore do not recommend blocking your credit card but carrying out the online procedures to cancel the current subscription..

On the other hand, if it is a card fraud (= theft of your card or theft of your card details) you can declare it stolen / lost to your banker + file a complaint at a police station. You will also be able to open a fraud file to try toget a refund (this point is to be done directly with your bank).