1/4 - Unknown charge DETOXHUBS: is it a bank card scam fraud?
Your bank statement displays a debit from DETOXHUBS: this means that your bank card numbers have been entered on a website.
The cases that we often find: a trial offer on a site that automatically turns into a subscription (games, clairvoyance, meetings, content for adults of full age, coaching, etc.), a competition that gives you the impression of having won a smartphone for 1 euro (or any other attractive object: a perfume, cinema tickets…), e-commerce site (often foreign) which sells products, branded or not, particularly inexpensive…
Unless you have lost your bank card and someone else has used it to register on a website of this type, there is a good chance that you are at the origin of this subscription to DETOXHUBS . Very often, the Internet user who enters his card for a small offer is not aware of the consequences of the purchase: a subscription with recurring withdrawals.
In this sense, we cannot consider that it is not a scam in the sense that it is not a bank card hack.
2/4 - What is the origin of the DETOXHUBS card debit?
As explained above, this flow follows an internet subscription subscription.
Our diagnosis: It seems that the CB DETOXHUBS withdrawal is linked to a recurring subscription. You entered your bank details as part of an attractive trial offer and ended up subscribed to the service. The company that manages DETOXHUBS can thus charge you one or more sums each month under the pretext of a subscription.
Attention: who says recurring subscription says monthly withdrawals. If you no longer wish to be withdrawn, you must absolutely carry out termination procedures so as not to be withdrawn in the coming months.
3/4 - How to stop DETOXHUBS withdrawals?
There are two ways to stop cash withdrawals from DETOXHUBS and to terminate any current subscription taken out against your will:
- 'I want to do all these steps myself': the solution (free)
- Find the site linked to these direct debits (= the site on which you took a trial offer): on which site did you enter your credit card details?
- Once you have identified the site, connect to it (if you have a current subscription with them, you have created an account there in the past)
- Once logged in, you will generally find the unsubscribe procedure in the site settings (which can be found in the 'my account' or 'membership' areas depending on the site)
- 'I do not wish to carry out the procedures alone and I prefer to let a professional handle the problem': you can go through a service provider such as Sos Internet to help you stop direct debits DETOXHUBS:
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- They take care of the identification searches of the company that takes your money
- They carry out the termination procedures
- They send you a confirmation email once everything is stopped
- Their services are chargeable (and 'effective or reimbursed' guarantees).
4/4 - Can I cancel my card with my bank to stop DETOXHUBS direct debits?
If you are still in possession of your bank card, it is very unlikely that it is a card hack: in this case, you have entered your bank details and have validated the GTC (General Conditions of Sale) that informed you about a possible subscription: blocking the card would therefore mean not honoring a contract for which you have signed up. We therefore do not recommend blocking your credit card.
If it is a card fraud, that is, if the card has been physically lost and used by a third party, you can report it lost to your banker. You will also be able to open a fraud file to try toget a refund (this point is to be seen directly with your bank adviser).
What the law says ? : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This is the reason why a banker may refuse to block your card if you are the originator of the subscription.
Hello, I don't agree with you. you should update your text.
This is a scam because even if the fault is on the side we should at least receive the products subject to subscription.
In addition to being monthly. A subscription = an invoice showing what you have paid. Who says paid, says to receive a service or a product.
Which is not the case. SO this site is a scam.