1/4 Who is behind MY-VOD CC CB withdrawals: what are they selling?

Have you noticed a charge under the name MY-VOD CC? MY-VOD CC is a website that charges you for online services. These are therefore direct debits recurrent. MY-VOD CC rates are the result of a subscription. You have undoubtedly entered your bank card on a website to buy a service or subscribe to a trial offer (on a dating or clairvoyance site? For entertainment content such as streaming videos? For coaching ... line are very varied).

Is this a scam? If your bank card has been stolen and used by a third party, then yes it is a scam. If you made a purchase yourself, it is not card fraud. We tell you more below.

2/4 Why are you seeing MY-VOD CC withdrawals from your account?

The company behind MY-VOD CC charges you because you (or someone with access to your credit card details) entered your card on a website. In what context ? Well, for example, to take out a subscription or a trial offer leading to a subscription.

Note: subscriptions linked to MY-VOD CC debits may not be requested by Internet users. Know that attractive trial offers often automatically turn into subscriptions, if no steps are taken to refuse this.

3/4 How to cancel MY-VOD CC debits? 2 possibilities :

There are 2 solutions to terminate MY-VOD CC debits and cancel / stop the current subscription:

- You want to do the procedures alone: ​​the solution (free)

1. Identify the site at the origin of these cash withdrawals (i.e. the site on which you entered your credit card details and took out a subscription)
2. Once you have found the site, connect to it (if you have a current subscription, the site knows you and you have an account with them)
3. Once logged in, you will generally find the unsubscribe procedure in the site settings, or even, in some cases, the termination procedure will be offered to you from the first page.

- You wish to be accompanied by a professional: entrust your termination problem to a service provider. Our recommendation to help you stop MY-VOD CC debits: sos-internet :

1. Investigation: agents take care of the identification searches of the company that takes you from you
2. Administrative: they carry out the termination procedures
3. Confidence: they guarantee 100% of 'effective or reimbursed' services

4/4 Legal advice: getting a new card to stop MY-VOD CC, a good idea?

What the law says ? : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. Indeed, the General Conditions of Sale (GTC) clearly indicated that the trial offer was extended by a subscription if the Internet user was satisfied with the service and did not communicate to the company his desire to terminate the engagement. This court decision explains why a banker may refuse to block your credit card if you are the source of the purchase.

If you are still in possession of your bank card, it is very unlikely that it is a card hack as explained above: blocking the card would therefore mean not honoring a contract for which you signed up. engaged. We therefore do not recommend blocking your credit card but carrying out the online procedures to cancel the current subscription.

On the other hand, if it is a card fraud (and therefore, if a stranger used your bank details) you can report it stolen / lost to your banker. You will also be able to open a fraud file to try toget a refund (this point is to be done directly with your bank).