1/4 - Is the FLAME-PARADISE direct debit a bank card scam fraud?

 

Have you noticed a bank direct debit from FLAME-PARADISE? First point, this means that your bank card has been registered on an online site.

Unless your bank card has disappeared and a stranger has used it to register on a website, there is a good chance that you are at the origin of this subscription to FLAME-PARADISE. Quite often, people who enter their bank details in sweepstakes or attractive offers are unaware that they are in fact signing up for a monthly or bi-monthly subscription.

In this sense, we cannot consider the direct debit as a scam in the sense that it is not a bank card hacking.

Here are some examples that can lead to surprising and unexpected speeds: a trial offer on a site (clairvoyance, meetings, streaming videos ...), a contest to win an iPhone at 1 euro (or any other expensive object: a tablet, cinema tickets ...), a newsletter telling you that you have won a trip ...

 

2/4 - What is the origin of the FLAME-PARADISE direct debit?

 

As explained above, this flow follows an internet subscription subscription.

Our diagnosis: It seems that the CB FLAME-PARADISE withdrawal is linked to contests such as "Win a smartphone for 1 euro", "You won a trip", "You won cinema tickets" ... How do they work? You enter your bank details as part of one of these contests (to pay shipping costs, prove your identity or other reason ...) and you end up subscribed to any service. The company that manages FLAME-PARADISE can thus deduct one or more sums from you each month under the pretext of a subscription.

Attention: who says subscription, says recurring direct debit. If you no longer wish to be withdrawn, you must absolutely complete the cancellation process so as not to be withdrawn in the coming months.

 

3/4 - How to put an end to the FLAME-PARADISE direct debits?

 

There are two types of steps to stop direct debits from FLAME-PARADISE and cancel / terminate a subscription taken out in error:

- 'I would like to take the necessary steps myself': the solution (free)

1. Find the website at the origin of these cash withdrawals (= the site on which you entered your credit card details)
2. Once you have identified the site, connect to it (if you have a current subscription with them, the site knows you and you probably even have an account with them)
3. Once logged in, you will generally find the unsubscribe procedure in the site settings: all you have to do is follow the steps indicated by the site

- 'I prefer to let a professional manage my problem': you can go through a service provider such as Sos Internet to help you stop direct debits FLAME-PARADISE:

1. 1. Inquiry: they take care of the identification searches of the company that takes your money
   2. Administrative: they carry out the termination procedures
   3. Peace of mind: they send you a confirmation email once everything is stopped

 

4/4 - Can I block my card with my bank to stop the FLAME-PARADISE withdrawals?

 

If it is a card fraud, that is to say, if the card has been lost and used by a third party, you can declare it lost with your banker. You will also be able to open a fraud file to try to obtain a refund (this point is to be discussed directly with your bank advisor).

If you are still in possession of your card, it is very unlikely that it is a card hack: in this case, you have entered your bank details and have validated the GTC (General Conditions of Sale) which informed you about a possible subscription: blocking the card would therefore mean not honoring a contract for which you have signed up. We therefore do not recommend blocking your credit card.

The legal point : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This is the reason why a banker may refuse to block your card if you are the originator of the subscription.