1/4 - Is the SDXBILL debit a credit card fraud / scam?

 

Your bank statement displays a card debit from SDXBILL: no doubt, this implies that your bank card number has been entered on a website.

You are not alone in this case. The cases that we often find: a trial offer on a site (games, clairvoyance, meetings, video content ...), competition game that gives you the impression of having won a gift of 1 euro (a smartphone, a perfume, cinema tickets…), e-commerce site (often foreign) which sells particularly inexpensive branded products (or not)… What do all these offers have in common? They lead to a paid monthly subscription!

Unless you have lost your bank card and someone else has used it to register on a website of this type, there is a good chance that you are at the origin of this subscription to SDXBILL .

In this sense, it cannot be considered a scam in the sense that it is not a bank card hack.

 

2/4 - What is the origin of the SDXBILL bank debit?

 

As detailed above, this card debit follows an internet subscription.

Our diagnosis: It seems that the CB SDXBILL withdrawal is the consequence of a recurring subscription. You don't remember having taken out a subscription for an online service? Perhaps you did not directly enter your bank details for a subscription but rather as part of a trial offer like '3 days trial for a few euros'. This kind of commercial mechanic is very common and aims to collect your banking information to subscribe to the service and withdraw money from you each month.

Namely: this direct debit is recurring. You must complete cancellation procedures to no longer be charged for the next few months.

 

3/4 - How to stop SDXBILL card withdrawals?

 

There are two ways to stop cash withdrawals from SDXBILL and to terminate any current subscription taken out against your will:

- 'I want to do all these steps myself': the solution (free)

1. Find the site linked to these direct debits (= the site on which you took a trial offer): on which site did you enter your credit card details?
2. Once you have identified the site, connect to it (if you have a current subscription with them, you have created an account there in the past)
3. Once logged in, you will generally find the unsubscribe procedure in the site settings (which can be found in the 'my account' or 'membership' areas depending on the site)

- 'I do not wish to carry out the procedures alone and I prefer to let a professional handle the problem': you can go through a service provider such as Sos Internet to help you stop direct debits SDXBILL:

1. 1. They take care of the identification searches of the company that takes your money
   2. They carry out the termination procedures
   3. They send you a confirmation email once everything is stopped
   4. Their services are chargeable (and 'effective or reimbursed' guarantees).

 

4/4 - Can I have my card canceled with my bank to stop the SDXBILL charges?

 

If you are still in possession of your bank card, it is very unlikely that it is a card hack: in this case, you have entered your bank details and have validated the GTC (General Conditions of Sale) that informed you about a possible subscription: blocking the card would therefore mean not honoring a contract for which you have signed up. We therefore do not recommend blocking your credit card.

If it is a card fraud, that is, if the card has been physically lost and used by a third party, you can report it lost to your banker. You will also be able to open a fraud file to try toget a refund (this point is to be seen directly with your bank adviser).

What the law says ? : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This is the reason why a banker may refuse to block your card if you are the originator of the subscription.