1/4 - SECUREPAYGLOBAL EU card withdrawal: a card fraud scam?

'These are several samples spread over several months. I have no idea where they come from and therefore don't know how to stop them. ' : do you recognize yourself in this testimony? If you notice a debit titled SECUREPAYGLOBAL EU, this means that your bank card has been entered on a website as part of a purchase or a small trial offer for example (some online service sites - such as meetings or streaming videos for example - offer you trial offers over 2-3 days, inexpensive, often resulting in subscriptions renewed each month).

Unless your payment method has disappeared (lost or stolen card) and a malicious person has used it to register on such a website, there is a good chance that you (or a member of your household having access to your card) be at the origin of this operation and therefore of this subscription linked to SECUREPAYGLOBAL EU.

It is therefore not a scam in the sense that it is not a credit card hack.

2/4 - Where does the SECUREPAYGLOBAL EU bank debit come from?

As explained above, this flow is the consequence of a subscription to an online service.

Our diagnosis: It seems that the CB SECUREPAYGLOBAL EU withdrawal results from a subscription to a dating site. You have undoubtedly entered your bank details as part of a trial offer of 2 or 3 days and you end up subscribed to the service because you have validated their T & Cs (general conditions of sale). The company that manages SECUREPAYGLOBAL EU can thus legally withdraw one or more sums from you each month.

Please note: this direct debit is recurring. Remember to take steps to terminate it so as not to be charged over the next few weeks or months.

3/4 - How to stop SECUREPAYGLOBAL EU bank debits?

There are two ways to terminate SECUREPAYGLOBAL EU bank debits and to end any current subscription:

- 'I want to do all these steps myself': the solution (free)

1. Go through the billing platform or find the site linked to these debits (= the site on which you took a trial offer): on which site did you enter your credit card details?
2. Once you have identified the site or platform, connect to it with your credentials
3. Once logged in, you will usually find the unsubscribe procedure in the site settings or a contact link to ask your questions.

- 'I do not wish to carry out the procedures alone and I prefer to let a service provider manage the problem': you can go through a professional of the type Sos Internet to help you stop direct debits SECUREPAYGLOBAL EU:

1. They take care of the identification searches of the company that takes you from you
2. They support you in the termination procedures
3. They send you a confirmation email once everything is stopped
4. Their services are chargeable (and 'effective or reimbursed' guarantees).

4/4 - Can I block my card with my bank to stop SECUREPAYGLOBAL EU direct debits?

As mentioned earlier, if you are still in possession of your bank card, it is very unlikely that it is a card hack: in this case, you have entered your bank details and have validated the T & Cs ( General Conditions of Sale) which informed you about a possible subscription: blocking the card would therefore mean not honoring a contract for which you have signed up. We therefore do not recommend blocking your credit card.

If it is a card fraud, that is, if the card has been physically lost and used by a third party, you can report it lost to your banker. You will also be able to open a fraud file to try toget a refund (this point is to be seen directly with your bank adviser).

What the law says ? : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This is the reason why a banker may refuse to block your card if you are the originator of the subscription.