Is the SPHEREBILL direct debit a card fraud scam?

Your bank statement displays a debit from SPHEREBILL: this means that your bank card numbers have been entered on a website.

The cases that we often find: a trial offer on a clairvoyance site (for example '30 minutes for 1 euro '), a small subscription for a dating site or even a content site for adults which required prove the majority by entering your bank card numbers ... All these examples have the same consequence: that of automatically subscribing to an online service billed on a recurring basis.

Unless you've lost your bank card and someone else has used it to sign up for such a website (which is unlikely), there's a good chance you'll be there. origin of this subscription to SPHEREBILL. Many people enter their credit card information without knowing that they are actually subscribing to a service.

In this sense, we cannot consider it a scam since it is not a bank card hack.

What is the origin of the SPHEREBILL card debit?

As explained above, this flow is the consequence of a subscription to an online service.

Our diagnosis: According to the feedback from Internet users who have observed this type of flow, it seems that the CB SPHEREBILL withdrawal is the consequence of a subscription to an adult content site (meetings or adult videos for example) or to a clairvoyance site. Don't you remember having taken out a subscription? Maybe it's because you thought you were just entering your bank details for a little trial offer (or even to prove your majority or your identity). Many sites offer 'trade mechanics' in order to sell subscriptions.

Please note: this direct debit is recurring. Remember to take steps to terminate it so as not to be charged in the next few months.

How to stop SPHEREBILL card withdrawals?

There are two solutions to stop withdrawals from SPHEREBILL and terminate any subscription taken out against your will:

- 'I want to manage on my own': the solution (free)

1. Identify the site at the origin of these withdrawals: on which site did you enter your bank card details?
2. Once you have found the site, log into it (if you have a current subscription with them, you should have an account with them)
3. Once logged in, you will usually find the unsubscribe procedure in the site settings

- 'I prefer to let a pro handle the problem': go through a service provider such as Sos Internet to help you stop direct debits SPHEREBILL:

1. They take care of the identification searches of the company that takes your money
2. They carry out the termination procedures
3. They send you a confirmation email once everything is stopped

Can I block my card with my bank to stop the SPHEREBILL charges?

If it is a card fraud, that is to say, if the card has been lost and used by a third party, you can declare it lost with your banker. You will also be able to open a fraud file to try to obtain a refund (this point is to be discussed directly with your bank advisor).

If you are still in possession of your card, it is very unlikely that it is a card hack: in this case, you have entered your bank details and have validated the GTC (General Conditions of Sale) which informed you about a possible subscription: blocking the card would therefore mean not honoring a contract for which you have signed up. We therefore do not recommend blocking your credit card.

The legal point : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This is the reason why a banker may refuse to block your card if you are the originator of the subscription.