1/4 DECOWIBE debit: who is it, what is it? Should I be afraid of a scam?

The company behind the DECOWIBE direct debit title is an online platform that bills you for services. DECOWIBE debits correspond to a subscription: they are therefore recurring debits.

Concretely, you have undoubtedly entered your bank card on a website to buy or simply test a service (meetings, clairvoyance, content such as videos or music in streaming, sports coaching service, discount sites ... Online services are very various).

Is this a scam? YES IF your bank card has been stolen and used by a third party. If you made a purchase yourself, it is not a card fraud. We tell you more below.

2/4 Why am I charged by DECOWIBE?

The company behind the wording DECOWIBE charges you because you, or a person with access to your bank card details, have entered your card for an internet purchase. What type of purchase? Well for example to buy a subscription or simply a trial offer leading to a subscription.

In fact, subscriptions linked to DECOWIBE debits may not be desired by Internet users. But be aware that attractive trial offers often turn automatically into subscriptions if no request is made to cancel it.

3/4 How to stop the DECOWIBE debits? 2 solutions!

There are two solutions to stop DECOWIBE direct debits and cancel / terminate the current subscription:

- You want to do the procedures alone: ​​the solution (free)

1. Identify the website at the origin of these cash withdrawals (= the site on which you entered your credit card details)
2. Once you have found the site, connect to it (if you have a current subscription, the site knows you and you probably even have an account with them)
3. Once logged in, you will generally find the unsubscribe procedure in the site settings: all you have to do is follow the steps indicated by the site

- You prefer to be accompanied by a professional to carry out the termination procedures: entrust your problem to a service provider. We recommend you Sos Internet to help you stop direct debits DECOWIBE:

1. Investigation: they take care of the identification searches of the company that takes your money
2. Administrative: they carry out the termination procedures
3. Peace of mind: they send you a confirmation email once everything is stopped

4/4 Legal advice: renewing your bank card to stop DECOWIBE, a good idea?

What the law says ? : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This is the reason why a banker may refuse to block your card if you are the originator of the subscription.

If you are still in possession of your bank card, it is very unlikely that it is a card hack as explained above: blocking the card would therefore mean not honoring a contract for which you signed up. engaged. We therefore do not recommend blocking your credit card.

If it is card fraud, that is, if the card has been physically lost and used by a third party, you can report it stolen / lost to your banker. You will also be able to open a fraud file to try toget a refund (this point is to be done directly with your bank).