1/4 Who charges me under the heading FASTPLAYZ? Should I be afraid of a scam?

FASTPLAYZ withdrawals are the consequence of a subscription. FASTPLAYZ charges you money because you have subscribed to an online service (meetings? Contests? Clairvoyance sites? Video, series, game sites… there are thousands of sites that offer subscription packages to access their offers).

Am I the victim of an online scam? This is fraud IF someone has stolen your bank card and made purchases without your consent. If you still have your card, there is a good chance that you were the originator of the initial purchase which led to the FASTPLAYZ debits.

But I do not remember at all having agreed to pay a subscription! This is a remark that we often read in your testimony. Here is an explanation: maybe you entered your card details to buy a trial offer, enter a giveaway, pay the postage for a 'gift'… and you did not take the time to read the Terms and Conditions, Conditions of Sale of the site which indicated that unless you refuse it, you subscribe to their service.

2/4 How to stop FASTPLAYZ CB withdrawals?

Stopping FASTPLAYZ direct debits is free. To do this, you must complete the termination procedures. You can do this directly online.

If you can't do it alone (because you are lost, because you do not remember the origin of the subscription, because you do not have the time or the inclination to cancel yourself or for any other reason), it is possible to get assistance from a termination assistance service provider. Our recommendation: I stop the costs!

This company helps you to identify the origin and the reason for the withdrawals and to stop them definitively. They can even help you get a refund WHEN possible (note: refunds are unfortunately not systematic, because they are really on a case-by-case basis. However, when it comes to stopping direct debits / canceling of subscriptions, their services are guaranteed to be 100% effective or reimbursed.

3/4 Get help from 'I stop the costs!' to cancel a subscription: what you need to know

Want help ending FASTPLAYZ debits? Because you can't do it alone, because you are lost, because you don't have time… Good news! It is possible with I stop the costs! This service exists to simplify your life 😉

Why do we recommend it to you?

Most:

1. Support from A to Z: investigation to find the site at the origin of the debits, termination procedures ... and all this in all languages ​​(practical when the termination must be done in English for example!)
2. When possible, 'I stop the costs!' helps you get reimbursed of all or part of the sums withdrawn (be careful, unfortunately this is not systematic because each case is unique. When a refund is possible, your account manager indicates it to you and begins the procedures for you as a bonus for termination procedures)
3. All termination services are guaranteed '100% effective or refunded'

Cons:

1. These services have a cost (count between 24,90 and 49,90 euros for a termination service)

4/4 The banking / legal point: what do I risk if I renew my bank card?

What the law says ? : in March 2018, the court of cassation refused an individual to blame his bank following an online scam. The CDC accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This court decision explains why a banker could refuse to block your card and to consider a refund of the sums withdrawn if you are at the origin of the purchase.

If you are still in possession of your bank card, it is very unlikely that it is a card hack as explained above: blocking the card would therefore mean not honoring the contract which binds you to the bank. company that charges you. We therefore do not recommend blocking your credit card but carrying out the online procedures to cancel the current subscription..

On the other hand, if it is a card fraud (= theft of your card or theft of your card details) you can declare it stolen / lost to your banker + file a complaint at a police station. You will also be able to open a fraud file to try toget a refund (this point is to be done directly with your bank).