1/4 RDVTOP, who is it, what is it? Is this a card fraud?

RDVTOP debits are linked to a subscription. RDVTOP is charging you because you have subscribed to an online dating service.

Did I get myself by a scam? This is a scam IF your bank card has been stolen and purchases have been made with it. If you still have your card, there is a good chance that you are the source of the RDVTOP debits.

But I don't remember subscribing to this site! So here is what could have happened: you entered your card numbers as part of a trial offer or to confirm your majority ... and you did not read the Site's Terms of Sale which stated that unless you decline it, you subscribe to their service.

This happens very often, if we are to believe the testimonials we collect on our site, but don't worry, we explain how to cancel the subscription !

2/4 How to stop the RDVTOP debits?

Canceling RDVTOP direct debits is free. You can carry out the formalities on your own directly online.

If you don't succeed (because you are lost, because you do not remember the origin of the subscription or for any other reason), it is possible to pass a termination assistance provider. For this we recommend I stop the costs!

This company helps you identify the origin of the withdrawals and stop them definitively. They can even help you get a refund when possible (be careful, requests for refunds are unfortunately not always successful, because they are really on a case-by-case basis. On the other hand, when it comes to stopping withdrawals / cancel subscriptions, their services are guaranteed 100% effective or reimbursed.

3/4 Get help from 'I stop the costs!' to cancel a subscription: what you need to know

Are you lost and want help to stop these RDVTOP withdrawals? Did you try to do the paperwork on your own but you couldn't? You don't have time to take care of it and you want to entrust this task to a service provider? As explained above, it is possible to go through a company specializing in these procedures, to cancel an online subscription. The essential in this area is I stop the costs!

Why do we recommend it to you?

Most:

1. Personalized support: survey to find the site at the origin of the withdrawals, termination procedures, etc. in all languages ​​(practical when the company taking the money from you is foreign, for example)
2. When possible, I stop the costs! helps you obtain a reimbursement of all or part of the sums withdrawn (note, this is not systematic because each case is unique. When a reimbursement is possible, the professional who follows your file indicates it to you and initiates the procedures for you in addition to the termination procedures)
3. All termination services are guaranteed '100% effective or refunded'

Cons:

1. These services are chargeable (between 24,90 and 49,90 euros for a termination formula)

4/4 Blocking your card to stop RDVTOP direct debits: what does the bank think?

What the law says ? : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his bank details to a fraudulent site. The bank had opposed his requests for reimbursement, accusing him of negligence in the custody and conservation of his personal data of the security system of payment instruments.

 

This court decision explains why your bank advisor may refuse to block your card if you are the originator of the purchase.

If you are still in possession of your bank card, it is very unlikely that it is a card hack as explained above: blocking the card would therefore amount to not honoring a contract for which you signed up. We therefore do not recommend blocking your credit card but carrying out the online procedures to cancel the current subscription.

Fraud point: of course, if your card has actually been stolen from you and you are not the originator of the purchase, it is a card hack. In this case, do not hesitate to go and file a complaint. In some cases, you will also be able to open a fraud file with your banker to try toget a refund : this point is to be seen directly with your bank or your card issuer (Visa, Mastercard…).