Why did SEXSHOP-ILXELLE take me? How to stop everything?

4 questions / answers to understand
this bank charge

 

1/4 - Is the SEXSHOP-ILXELLE direct debit a bank card scam fraud?

 

'I see this charge on my account and it comes back every month. I have no idea where it came from, so I don't know how to stop it. ' : if you read a debit from SEXSHOP-ILXELLE, this means that your bank card has been entered on a website as part of a purchase or a competition for example (some sites ask for bank details under the pretext to send you your “gift.” Gift that you will never receive since it was in fact a pretext to subscribe to any online service and you withdraw sums every month).

Unless your payment method has disappeared (lost or stolen card) and a malicious person has used it to register on a website of this type, there is a good chance that you are at it. origin of this operation and therefore of this subscription to SEXSHOP-ILXELLE.

In this sense, we cannot consider it a scam in the sense that it is not a bank card hack.

 

2/4 - Where does the SEXSHOP-ILXELLE bank debit come from?

 

As explained above, this speed follows an internet subscription.

Our diagnosis: It seems that the CB SEXSHOP-ILXELLE withdrawal is linked to prize draw games such as “Win ​​a 1 euro phone”, “You won a weekend at the hotel”, “You won tickets for tickets cinema ”… How does it work? You enter your credit card numbers as part of one of these contests (to pay shipping costs, prove your identity or other reason ...) and you end up subscribed to any service. The company that manages SEXSHOP-ILXELLE can thus deduct one or more sums from you each month under the pretext of a subscription.

Please note: this direct debit is recurring. You must complete cancellation procedures to no longer be charged for the next few months.

 

3/4 - How to put an end to SEXSHOP-ILXELLE bank debits?

 

There are two types of steps to stop withdrawals from SEXSHOP-ILXELLE and cancel / terminate a subscription taken out in error:

- 'I would like to take the necessary steps myself': the solution (free)

  1. Find the website at the origin of these cash withdrawals (= the site on which you entered your credit card details)
  2. Once you have identified the site, connect to it (if you have a current subscription with them, the site knows you and you probably even have an account with them)
  3. Once logged in, you will generally find the unsubscribe procedure in the site settings: all you have to do is follow the steps indicated by the site

- 'I prefer to let a professional manage my problem': you can go through a service provider such as Sos Internet to help you stop direct debits SEXSHOP-ILXELLE:

    1. Investigation: they take care of the identification searches of the company that takes your money
    2. Administrative: they carry out the termination procedures
    3. Peace of mind: they send you a confirmation email once everything is stopped

 

4/4 - Can I block my card with my bank to stop the SEXSHOP-ILXELLE card withdrawals?

 

If it is a card fraud, that is to say, if the card has been lost and used by a third party, you can declare it lost with your banker. You will also be able to open a fraud file to try to obtain a refund (this point is to be discussed directly with your bank advisor).

If you are still in possession of your card, it is very unlikely that it is a card hack: in this case, you have entered your bank details and have validated the GTC (General Conditions of Sale) which informed you about a possible subscription: blocking the card would therefore mean not honoring a contract for which you have signed up. We therefore do not recommend blocking your credit card.

The legal point : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This is the reason why a banker may refuse to block your card if you are the originator of the subscription.

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12 Comments

  1. gerard sanguirgo

    you have withdrawn twice the sum of 58.70 waiting to regularize and answer cordially

    Response,
  2. annie guillot

    hello I received my order on Wednesday January 13, 2021 order number 30 **** of January 10, 2021

    1x B Yours Swweet'n Hard3 suction cup dildo 15cm diameter 0.5

    I would not like to take the 29.90th subscription

    Response,
    • stone vault

      hello, my card was debited from 29.90 twice on the same order on 05/12/2020 and 26/12/2020, the order of 05/12/2020 had been canceled, you can correct it, thank you

      Response,
  3. stone vault

    hello, my card was debited from 29.90 twice on the same order on 05/12/2020 and 26/12/2020, the order of 05/12/2020 had been canceled, you can correct it, thank you

    Response,
  4. Gods

    So the site no longer exists? I had an account with them.

    Response,
  5. Gods

    Correction * The site

    Response,
  6. Didi

    Does the site no longer exist? I find it more? It's been a while since I have been to visit this site.

    Response,
  7. Delay

    I just had a debit of € 29,90 even though I haven't ordered anything. I ask to be reimbursed and to unsubscribe from the site.

    Response,
    • Allain

      Same thing .. I just noticed it has been going on for 10 months ..

      Response,
  8. Allain

    Same concerns with ILXELLE on a pseudo VIP Delivery subscription which was included in an order in trial mode.
    Not clearly indicated when ordering.
    I have been debited 6 x € 29,90 in the last 10 months.
    Breach of trust
    and dishonesty.
    I am thinking of making a complaint about this scam.

    Response,
    • Mortin

      Same case as you, I think I am getting closer to a consumer association because we should certainly not be the only ones

      Response,
      • Allain

        Keep me posted if you could do anything thanks ..

        Response,

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