Withdrawal of a FUNLAGOON card of several tens of euros: what to do?

4 questions / answers to understand
this bank charge

Is the FUNLAGOON direct debit a bank card scam fraud?

Your bank statement displays a debit from FUNLAGOON: this means that your bank card numbers have been entered on a website.

The cases that we often find: a trial offer on a site (games, clairvoyance, meetings, streaming content ...), contest that gives you the impression of having won a smartphone at 1 euro (or all another attractive object: a perfume, cinema tickets…), e-commerce site (often foreign) which sells products, branded or not, particularly inexpensive…

Unless you have lost your bank card and someone else has used it to register on such a website, there is a good chance that you are the originator of this subscription to FUNLAGOON. .

In this sense, we cannot consider that it is not a scam in the sense that it is not a bank card hack.

What is the origin of the FUNLAGOON withdrawal?

As explained above, this speed follows an internet subscription.

Our diagnosis: It seems that the CB FUNLAGOON withdrawal is linked to prize draw games such as “Win ​​a 1 euro phone”, “You won a weekend at the hotel”, “You won tickets for cinema tickets” … How they work? You enter your credit card numbers as part of one of these contests (to pay shipping costs, prove your identity or other reason ...) and you end up subscribed to any service. The company that manages FUNLAGOON can thus deduct one or more sums from you each month under the pretext of a subscription.

Please note: this direct debit is recurring. You must complete cancellation procedures to no longer be charged for the next few months.

How to stop FUNLAGOON bank withdrawals?

There are two solutions to stop withdrawals from FUNLAGOON and terminate any subscription taken out against your will:

- 'I want to manage on my own': the solution (free)

  1. Identify the site at the origin of these withdrawals: on which site did you enter your bank card details?
  2. Once you have found the site, connect to it (if you have a current subscription with them, you have created an account in the past)
  3. Once logged in, you will usually find the unsubscribe procedure in the site settings

- 'I prefer to let a pro handle the problem': go through a service provider such as Sos Internet to help you stop direct debits FUNLAGOON:

  1. They take care of the identification searches of the company that takes your money
  2. They carry out the termination procedures
  3. They send you a confirmation email once everything is stopped
  4. Can I block my card with my bank to stop the FUNLAGOON charges?

    If it is a card fraud, that is to say, if the card has been lost and used by a third party, you can declare it lost with your banker. You will also be able to open a fraud file to try to obtain a refund (this point is to be discussed directly with your bank advisor).

    If you are still in possession of your card, it is very unlikely that it is a card hack: in this case, you have entered your bank details and have validated the GTC (General Conditions of Sale) which informed you about a possible subscription: blocking the card would therefore mean not honoring a contract for which you have signed up. We therefore do not recommend blocking your credit card.The legal point : in March 2018, the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This is the reason why a banker may refuse to block your card if you are the originator of the subscription.

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