1/4 SINFAXX on my bank statement: why? Should I fear credit card fraud?

CB SINFAXX withdrawals correspond to a subscription. SINFAXX debits you sums because you have taken out a subscription on a website (meetings? Games? Clairvoyance? Video / series sites?… there are thousands of sites that offer subscription packages to access their services).

Am I the victim of a SINFAXX scam? This is fraud IF someone has stolen your bank card and made purchases without your consent. If you still have your card, there is a good chance that you were the initiator of the initial purchase which resulted in the SINFAXX direct debits.

But I do not remember at all having agreed to pay a subscription or subscribed to a site! This is a remark that we often read in your messages. Here is an explanation: maybe you entered your card details to buy a trial offer, pay the shipping cost of a 'gift', buy a product at an exceptionally low price ... and you didn't. took the time to read the T & Cs, Conditions of Sale of the site which indicated that unless you refuse it, you subscribe to their service.

2/4 Stopping SINFAXX direct debits: the procedures to know

Stopping SINFAXX direct debits is free. To do this, you must complete the termination procedures. You can do this directly online. The details of these steps are directly specified on their platform.

If you can't do it alone (because you are lost, because you do not remember the origin of the subscription, because you do not have the time or the inclination to cancel yourself or for any other reason), it is possible to get assistance from a termination assistance service provider. Our recommendation: I stop the costs!

This company helps you to identify the origin and the cause of the flows and to stop them definitively. Bonus: they can even help you get a refund WHEN possible (note: refunds are unfortunately not automatic, because they are really on a case-by-case basis. On the other hand, when it comes to stopping direct debits / cancel subscriptions, their services are guaranteed 100% effective or reimbursed.

3/4 Declare your card stolen to stop SINFAXX withdrawals: legal or not? Bank / legal advice!

And on the side of Justice? : in March 2018, the Court of Cassation refused a cardholder to blame his bank following an online scam. Why ? The CDC accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This court decision explains why your bank could refuse to block your card / consider a refund of the sums withdrawn if you are responsible for the debits noted on. your bank statement.

If you have not lost your card, it is very unlikely that it is a card piracy as explained above: to block the card would therefore amount to not honoring the contract that binds you with the company that charges you (title; SINFAXX). We therefore do not recommend to renew your but to carry out the online procedures to cancel the current subscription..

4/4 Go through I stop the costs! to cancel debits: we'll tell you more

Good news, it is possible to go through a company specializing in investigations and procedures to definitively stop a subscription or unknown withdrawals: I stop the costs!

The advantages and disadvantages of this service!

The pros:

1. Personalized support: searches to find the site at the origin of the debits, termination procedures, etc.
2. If your situation and problem allow it, I will stop the costs! helps you obtain a refund of all or part of the sums withdrawn (be careful, get reimbursed for an internet scam is not systematic because each case is unique. When a refund is considered, the person who follows your file supports you on the request.
3. All termination services are guaranteed '100% effective or refunded' and BONUS, the company can intervene in all countries and all languages! Useful when you don't speak English for example 😉

The - :

1. This is a paid service (24,90 to 49,90 euros depending on the formula selected)

What if I am the victim of fraud? Of course, if someone has actually stolen your card details and used them on a website, it is a card hack. In this case, do not hesitate to file a complaint and especially contact your bank. In some cases, you will be able to open a fraud file to try toget a refund : this point is to be seen directly with your bank or your card issuer (Visa, Mastercard…).