All you need to know about CCBILL: the 3 questions to ask yourself

Are you seeing debits under the CCBILL label and are you wondering? In this 3-point article you will discover:

1. Why am I being charged, who is CCBILL?
2. How to stop CCBILL direct debits and get a refund?
3. What does the law say and how can I protect myself from unsolicited direct debits?

Let's go !

1/3 Why am I seeing CCBILL debits on my account statement?

CCBILL card operations are the consequence of a subscription to an online service. In other words, CCBILL charges you because you have subscribed to a website that offers a service (contests? Redemption sites / discounts? Dating sites, films / series, video games, clairvoyance ... there are thousands of sites that offer subscription-based offers).

By subscribing, you have given permission to the company linked to CCBILL to withdraw from you each month. A bit like a SEPA direct debit, but directly via your bank card.

But I never agreed to subscribe to anything and pay every month! We believe you. Many Internet users share this reaction! Here is what could have happened: you entered your card numbers to make a small online purchase (trial offer, shipping costs for a gift, etc.) and you have not read the Site Conditions (GTC ) which indicated that unless you decline it, you are subscribing to their service. Result: there is an active subscription linked to your card.

This happens very often, if we are to believe the comments we read on our site, but don't worry, we explain how to terminate the subscription and stop CCBILL denominated debits !

2/3 How to terminate CCBILL charges? Is a refund possible?

Canceling CCBILL direct debits is doable by yourself directly online. You will find more information on the details of the procedure directly on their platform.

If you can't do it or don't want to do it alone (because you are lost, because you do not remember the origin of the subscription or for any other reason), it is possible to pass a termination assistance provider. For this we recommend I stop the costs!

This company helps you to identify the origin of the withdrawals and to stop them definitively. They can even help you get a refund when possible (be careful, refunds are unfortunately not systematic, because they are really on a case-by-case basis. On the other hand, when it comes to stopping CCBILL / direct debits. cancel subscriptions, the services of I stop the costs! are guaranteed 100% effective or reimbursed.

3/3 Legal or scam: what to think of CCBILL?

And on the side of Justice? Hit or miss ? : in March 2018, the Court of Cassation refused a cardholder to blame his bank following an online scam. Why ? The CDC accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This court decision explains why your bank could refuse to block your card / consider a refund of the sums withdrawn if you are responsible for the debits noted on. your bank statement.

If you have not lost your card, it is very unlikely that it is a card piracy as explained above: to block the card would therefore amount to not honoring the contract that commits you to the company that charges you (called CCBILL). We therefore do not recommend to renew your but to carry out the online procedures to cancel the current subscription..

How to avoid unsolicited withdrawals from my account? In general, the 2 main rules are: 1. Check the legal notices of the sites on which you want to make purchases and 2. beware of "too good deals". We develop more tips this way.