Who is behind COUNTERCRIB? Which site is charging me and why?

Are you looking for a contact or information concerning the company linked to the label COUNTERCRIB? You have come to the right place to find some information. We help you understand the following 3 topics:

1. Origin of COUNTERCRIB card direct debits?
2. How to stop these withdrawals? Is it possible to get a refund and how?
3. Is COUNTERCRIB entitled to debit me from my account?

Enjoy your reading!

1/3 How do I explain automatic cash withdrawals from COUNTERCRIB on my bank card?

The debits on your bank account whose name is bCOUNTERCRIB are linked to an online subscription. Websites can be of different origin: for contests, for cashback and discounts, for adult content, for clairvoyance, for dating, for streaming and video games, etc. Qualified as incredible offers, not to be missed, but from these offers comes a subscription.

During the validation of this subscription, the site therefore has the authorization to COUNTERCRIB to debit you every month. Like a SEPA direct debit, the site in question debits you directly from your account using your bank card.

Yet you do not know this site! Selo. you, no subscription was contracted and you never wanted a commitment with a subscription and monthly payments!
On the internet, it is true that a large number of people are impacted by this maneuver, and wonder how a subscription could have been concluded. Initially, you gave your bank details for a purchase: the website surely offered you a trial offer, payment for the shipping costs of a gift, proof of your age, etc. However, you did not have not read the General Conditions of Sale (GTC) before checking the box. Following this, the subscription is triggered with this subscription specified in the GTC of your purchase. You are then hired, with automatic renewal, as long as you do not denounce it directly. To sum up, you are subscribed to an online service and you frequently have direct debits by COUNTERCRIB. These will be regular until you take the necessary steps to stop the subscription.

Don't worry, this is a common situation! You are not alone and we will accompany you to understand how to cancel subscription and stop COUNTERCRIB direct debits !

2/3 How to permanently cancel COUNTERCRIB direct debits? Is a refund possible?

To stop COUNTERCRIB debits, it is necessary to unsubscribe. To unsubscribe, you can do so directly on the website concerned and all the free steps are indicated online on it.

Sometimes, it is complicated to perform the termination on a personal basis due to lack of time or poor knowledge of websites or even if you cannot find the original site... You can therefore consider asking for help from a service provider for this subscription cancellation and we therefore recommend that you: I stop the costs!. This company based in France will accompany you in this procedure and help you to discover the origin of the samples. Thus, she can help you to stop everything.

More, I stop the costs! can give you the keys for a refund request (in cases where it is possible). Please note: this service is limited in terms of reimbursements since not all sites reimburse direct debits. However, the purchase of this service allows COUNTERCRIB debits to be stopped and the subscription to be terminated: satisfied or refunded guarantee!

3/3 Does the law authorize withdrawals like COUNTERCRIB? What is the solution to protect me?

Am I being scammed by COUNTERCRIB? The debate has been opened as to whether these maneuvers are legitimate or not. However, in March 2018, during a case on this subject, the Court of Cassation pronounced the culpable negligence of a customer at the origin of the scam insofar as the latter transmitted his bank details online. to a site that was certainly dishonest but whose General Conditions of Sale mentioned the subscription. This is why the bank refused the refund requested, since it considered that the Internet user, its client, had to ensure the security of his data and was responsible for this online purchase.

 

Banks are therefore entitled to take such a decision and French justice has justified their choice to refuse the suspension of the bank card as well as the incriminated direct debits.

Hacking is not possible by the COUNTERCRIB site, in the sense that you are still in possession of your bank card. Please note that blocking your card would therefore a breach of the terms and conditions you agreed to when the subscription was taken out. It is therefore inadvisable to block your bank card, the solution being to proceed with the procedures for terminating your subscription as soon as possible.

How to avoid these inconveniences of withdrawing suspicious money for online purchases? In order to protect your data, you can already read, when purchasing, the general conditions of sale and the legal notices of the website. It is also advisable to be wary of 'unbelievable' offers. Find all our advice in our article: protect yourself on the internet.