1/4 CB MARTRYL withdrawals: why am I charged? Is this a scam or a card fraud?

Have you noticed a direct debit under the name MARTRYL? MARTRYL is a website that charges you for online services. These are direct debits recurrent. You are already, or will be charged by MARTRYL each month because these debits correspond to a subscription. You have undoubtedly entered your bank card on a website to buy a service or take out a trial offer (on a dating or clairvoyance site? For cultural content such as streaming videos? For coaching ... line are very varied).

Is this a scam? If your bank card has been stolen and used by a third party, then yes it is a scam. If you made a purchase yourself, it is not card fraud. We tell you more below.

You don't remember having taken out a subscription? Maybe you just filled in your card as part of a trial offer? Or to pay for the postage of a so-called 'gift' that you have 'won'?

It may happen that subscriptions linked to MARTRYL direct debits are not desired by Internet users: you should know that attractive trial offers often lead to subscriptions if no steps are taken to cancel the subscription.

2/4 How to cancel MARTRYL card operations?

Stopping MARTRYL direct debits is free. To do this, you must complete the termination procedures. You can do this directly online. The details of these steps are directly specified on their platform.

If you can't do it alone (because you are lost, because you do not remember the origin of the subscription, because you do not have the time or the inclination to cancel yourself or for any other reason), it is possible to get assistance from a termination assistance service provider. Our recommendation: I stop the costs!

This company helps you to identify the origin and the cause of the flows and to stop them definitively. Bonus: they can even help you get a refund WHEN possible (note: refunds are unfortunately not automatic, because they are really on a case-by-case basis. On the other hand, when it comes to stopping direct debits / cancel subscriptions, their services are guaranteed 100% effective or reimbursed.

3/4 Declare your card stolen to stop withdrawals MARTRYL: legal or not? Bank / legal advice!

And on the side of Justice? : in March 2018, the Court of Cassation refused a cardholder to blame his bank following an online scam. Why ? The CDC accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This court decision explains why your bank could refuse to block your card / consider a refund of the sums withdrawn if you are responsible for the debits noted on. your bank statement.

If you have not lost your card, it is very unlikely that it is a card piracy as explained above: to have the card blocked would therefore amount to not honoring the contract that commits you to the company that charges you (title; MARTRYL). We therefore do not recommend to renew your but to carry out the online procedures to cancel the current subscription..

4/4 Easily terminate direct debits with I stop the costs! : a useful and efficient service!

Notice to Internet users who feel lost (or lazy!): Good news, you are not alone, and you can be supported in solving your problem!

Is I stop the costs! is a good idea for me?

YES ! The advantages of the service:

1. It is a complete support: investigation to find the site at the origin of the debits, actions of termination ... with interventions any country / language (practice when the termination must be done in English or with a company based in Cyprus for example!)
2. When possible, 'I stop the costs!' helps you to be reimbursed sums withdrawn (or at least part of it). Please note, this is on a case-by-case basis. When getting a refund is possible, your account manager warns you.
3. All termination services are guaranteed '100% effective or refunded'

One more thing to know:

1. This service has a cost (count between 24,90 and 49,90 euros for a termination service)

The special case: if it is a card fraud (= theft and use of your card details) you must declare it stolen / lost to your banker + you can file a complaint at a police station. You will also be able to open a fraud file to try toget a refund (this point is to be done directly with your bank).