Decipher the mysteries of NATURPRAS: who, what, how and why?

Do you have questions about debits under the NATURPRAS label? We answer your questions! Discover in this article:

1. Who is NATURPRAS and why does it charge me?
2. How to stop these recurring NATURPRAS direct debits and succeed in being reimbursed?
3. What is the law in force and how can I protect myself from these unwanted direct debits?

1,2,3… Reading!

1/3 What is the explanation for NATURPRAS card withdrawals on my bank statement?

Direct debits from your bank account with the heading NATURPRAS are linked to an online subscription. The sites concerned are varied: contests, cashback and discounts, adult content, clairvoyance, dating, streaming and video games, etc. The offers offered there are very attractive, only they switch to a subscription model. .)

With this subscription, you authorize NATURPRAS to debit you monthly. In the same way as a SEPA direct debit, the site debits you directly via your bank card.

And yet, you have no idea of ​​the site! For you, no subscription exists and you never wanted to commit to a monthly subscription! Many people on the internet are concerned, we know it! So the question is how did this happen? First of all, you entered your bank details for a purchase on a website: trial offer, postage of a gift, proof of majority, etc. However, you did not read the General conditions of sale of the site (Terms and Conditions), before checking them. Then, the subscription starts, insofar as the GCS indicate that your purchase commits you, with an automatic renewal, without refusal on your part. In the end, you are therefore subscribed to a service and you see the debits by NATURPRAS until you complete the procedure to stop the subscription.

Don't worry, this is a common situation! You are not alone and we will accompany you to understand how to cancel the subscription and delete the NATURPRAS debits !

2/3 How to cancel NATURPRAS debits? Is a refund request possible?

The termination of NATURPRAS direct debits is possible! On your own, online, you can cancel the subscription and you will find all the information to help you in these steps, directly on the site in question.

If this procedure is complex for you, or if you wish to be accompanied personally for several reasons (you are not comfortable with the tool, you do not remember where the bank charges come from, etc.) then it is possible to call on a service provider! For the termination of the subscription, we recommend that you I stop the costs!

This company acts, with you, for the research of the site in connection with your subscription and to accompany you in the final resolution of this problem of recurring direct debits. Sometimes, it is even possible to extract a refund, when requesting termination. Please note, refunds are unfortunately not a systematic obligation, the sites reimburse on a case-by-case basis. On the other hand, the cessation of NATURPRAS direct debits as well as the termination of subscriptions are a guarantee of this company I stop the costs! : 100% effective or refunded!

3/3 Is NATURPRAS a scam? What the law says ?

What does Justice say about this? : in March 2018, the Court of Cassation decided to deny a bank card holder the right to question his bank, following an internet scam. Why the Court of Cassation decides to protect the bank? This French legal body considers that the fault is that of the customer, for his negligence when he transmitted his personal data, on the internet. This position of justice states that the bank is entitled to refuse the blocking of the bank card as well as the reimbursement of the sums debited, if you are at the origin of this payment.

If the card is in your possession, the hypothesis of piracy is not possible, as we have explained to you. The fact of blocking the card leads to the contractual commitment not being respected with the company, originating from the direct debits with the title NATURPRAS. We therefore recommend that you do not renew your bank card, but rather proceed with the subscription cancellation procedures to terminate the current subscription..

How to protect your bank account from unwanted withdrawals? The 2 main rules are: 1. Check the General Conditions of Sale, which are mandatory legal notices on the sites, during purchases and 2. Be on guard, when you have to do with a "very good plan" . Our article will inform you and give you lots of advice.