Understand and act to stop SUPPORTAE: we explain it to you!
Looking for information on bank charges that appear under the name SUPPORTAE? In this article we will deal with these 3 topics:
- Why is SUPPORTAE taking me? What service or product is this direct debit linked to?
- How to definitively terminate the debits? Is a refund possible?
- Is SUPPORTAE a scam or is it legal? How can I no longer end up with unforeseen debits?
Let's go…
1/3 Why and how does SUPPORTAE charge me each month?
SUPPORTAE card operations are the consequence of a subscription to an online service. In other words, SUPPORTAE charges you because you have subscribed to a website that offers a service (contests? Redemption / reduction sites? Dating sites, films / series, video games, clairvoyance ... there are thousands of sites that offer subscription-based offers).
By subscribing, you have given authorization to the company linked to SUPPORTAE to withdraw from you each month. A bit like a SEPA direct debit, but directly via your bank card.
But I never agreed to subscribe to anything and pay every month! We believe you. Many Internet users share this reaction! Here is what could have happened: you entered your card numbers to make a small online purchase (trial offer, shipping costs for a gift, etc.) and you have not read the Site Conditions (GTC ) which indicated that unless you decline it, you are subscribing to their service. Result: there is an active subscription linked to your card.
This happens very often, if we are to believe the comments we read on our site, but don't worry, we explain how to terminate the subscription and stop withdrawals denominated SUPPORTAE !
2/3 How to stop SUPPORTAE debits? Can I request a refund?
Canceling SUPPORTAE direct debits is possible by yourself directly online. You will find more information on the details of the procedure directly on their platform.
If you can't do it or don't want to do it alone (because you are lost, because you do not remember the origin of the subscription or for any other reason), it is possible to pass a termination assistance provider. For this we recommend I stop the costs!
This company helps you to identify the origin of the withdrawals and to stop them definitively. They can even help you get a refund when possible (be careful, refunds are unfortunately not systematic, because they are really on a case-by-case basis. On the other hand, when it comes to stopping SUPPORTAE / cancel subscriptions, the services of I stop the costs! are guaranteed 100% effective or reimbursed.
3/3 Label SUPPORTAE: legal or scam?
And on the side of Justice? Hit or miss ? : in March 2018, the Court of Cassation refused a cardholder to blame his bank following an online scam. Why ? The CDC accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This court decision explains why your bank could refuse to block your card / consider a refund of the sums withdrawn if you are responsible for the debits noted on. your bank statement.
If you have not lost your card, it is very unlikely that it is a card piracy as explained above: to block the card would therefore amount to not honoring the contract that commits you to the company that charges you (called SUPPORTAE). We therefore do not recommend to renew your but to carry out the online procedures to cancel the current subscription..
How to avoid unsolicited withdrawals from my account? In general, the 2 main rules are: 1. Check the legal notices of the sites on which you want to make purchases and 2. beware of "too good deals". We develop more tips this way.
This kind of procedure is outrageous. It is nothing more than theft.
I request an immediate stop of the direct debit and the reimbursement of the 3 monthly payments deducted.
Hello
I too, having looked for information on an old oven (without ever paying anything), I had the unpleasant surprise of being debited €47.90 in January!
I unsubscribe directly on their site and I call them.
a person (practically incomprehensible) assured me that the collection would stop!
I also asked for the reimbursement of the 47€
I didn't hang up until I got an email confirming the unsubscription and refund.
I wait.
Hello,
I have just been debited the sum of £47,90 from my account while I have already been debited for the purchase of the device I had ordered = at a sum of £49,90 .
How to get out of this impasse because it seems it's a subscription.
Merci de m'aider
How with so many scams, my bank and the DGCCRF don't care???
For the same system as in previous messages, I charge 47,90. ROBO MANIFIESTO.